Commonwealth Home Support Program (CHSP) 2025–27 extension resources
This collection provides guidance materials for CHSP providers for the 2025–27 extension.
Commonwealth Home Support Programme (CHSP) resources
Commonwealth Home Support Programme Data Study
We engaged Deloitte Access Economics to conduct a data study of the Commonwealth Home Support Programme (CHSP) to better understand variations across the states, territories, markets and consumer groups. This report presents the highlights and main patterns from the data analysis.
Review of Sector Support and Development (SSD)
The department engaged KPMG to do the Sector Support and Development (SSD) review. The review reports on the status and performance of the Commonwealth Home Support Programme SSD sub-program. This review will help inform future SSD policy development and care at home.
Change management plan step-by-step guide
Designed as a practical tool to assist management teams to plan and undertake change activities within your organisation. It provides a process to identify and capture change activities and provides a template and examples to help get started.
Organisational self-assessment tool
The self-assessment provides an overview of the elements you need to adopt wellness and reablement in your organisation. It includes scoring to measure the levels of organisational readiness, helps to identify areas of focus or improvement, and enables a baseline to be developed for future progress.
Organisational culture checklist
This checklist may assist you in identifying the next steps to embedding an organisational culture that embraces a wellness and reablement approaches to delivering care.
Standard operating procedure template
Standard operating procedures (SOP) provide an ability to define the steps and processes required to undertake a given activity. This can be critical in setting team expectations and to identify the requirements – such as training or coaching – needed to complete the SOP.
Continuous improvement template
This template can help you undertake a change management process of reviewing, identifying, planning and deploying ongoing quality improvement activities within your organisation.
Conversational tips
This guide provides advice on engaging older people in conversations about their goals, concerns, and experiences, and how to explain the benefits of wellness and reablement approaches in an easy-to-understand way.
Principles for goal setting
A guide to engaging with your client to identify personalised goals that are clear and achievable.
Care planning checklist
This checklist includes useful prompts to help you develop a clear and effective person-centred and outcomes focused care plan with your clients.
Identifying opportunities for reablement
This guide explains practical opportunities to introduce reablement practices into everyday service delivery, to help empower clients to do what they can for themselves to regain or maintain independence, increase confidence, motivation and social connection.
Service delivery reflection template
This one-page template will help you capture your wellness and reablement activities and encourage continuous quality improvement in your organisation.
Toolkit for embedding wellness and reablement into your organisation
This comprehensive toolkit provides information on wellness and reablement and tools to help service managers prepare, implement and evaluate your activities.
Practical guide for embedding wellness and reablement into service delivery
This practical guide for in-home aged care providers includes information about managing the intake process, developing care plans with older people and their supporters, and delivering person-centred care.
Principles of wellness and reablement
This one-page placemat explains the importance of the 8 key elements of wellness and reablement.
Wellness wheel
Use the wellness wheel to prompt conversations with your client to better understand what’s important to them across mind, body, and social connectedness. The wheel can assist you in asking questions about your client’s daily life to develop a care plan that is unique to them.
Review of Assistive Technology Programs in Australia Final Report
This final report examines the current Assistive Technology (AT) arrangements in Australia.
Review of Assistive Technology Programs in Australia Supplementary Technical Report
This technical report examines the current Assistive Technology (AT) arrangements in Australia.
Reablement Commonwealth Home Support Programme (CHSP) fact sheet
This fact sheet shows how the Promoting Independent Living Budget measure affects Commonwealth Home Support Programme (CHSP) providers in trial sites.
Growth Aged Care Planning Regions and Service Types 2019–20
This document shows priority areas of growth for Commonwealth Home Support Programme (CHSP) services in each region.
Living Well at Home – CHSP Good Practice Guide
This guide helps service providers understand the concepts and principles of wellness, reablement and restorative care approaches in services delivered under the Commonwealth Home Support Programme (CHSP).
Outcomes of the Commonwealth Home Support Program (CHSP) wellness and reablement report 2018
This report shows results of a 2018 survey of Commonwealth Home Support Program (CHSP) service providers from all states and territories, except Victoria.
Wellness and Reablement – Summary of Consultations across the Home Care Sector
This report summarises the result of consultations about wellness and reablement approaches in the aged home care sector, which Nous Group held in 2017.
Commonwealth Home Support Program (CHSP) funding extension
Webinar information on the Commonwealth Home Support Programme (CHSP) funding extension from 2018 to 2020.
Reforms in home care
This webinar will outline how the aged care reforms will help senior Australians to remain independent and in control, living at home and connected to their community.
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