Commonwealth Home Support Program (CHSP) 2025–27 extension resources
This collection provides guidance materials for CHSP providers for the 2025–27 extension.
Commonwealth Home Support Programme (CHSP) resources
Commonwealth Home Support Program – Care and Services Plans checklist guidance
Guideline
This document provides guidance for CHSP providers on developing Care and Services Plans required under the Aged Care Act 2024 starting from 1 November 2025.
Commonwealth Home Support Program (CHSP) – Provision of information checklist
Guideline
This checklist should be read in conjunction with the CHSP Service Agreement Template and User Guide and Care and Services Plan checklist.
Commonwealth Home Support Program (CHSP) Service Agreement User Guide
Guideline
This user guide is intended to assist providers to complete the Service Agreement and how to support their CHSP clients to understand their rights when accessing funded aged care services.
Commonwealth Home Support Program (CHSP) Service Agreement template
Template
This document provides a template for a Service Agreement under the Commonwealth Home Support Program (CHSP), outlining the terms between the service provider and client.
Commonwealth Home Support Program (CHSP) – Provision of Information checklist user guide
Guideline
This user guide assists CHSP providers with their provision of information obligation as part of service provision under the Aged Care Act 2024.
Commonwealth Home Support Program (CHSP) 2025-27 Manual (from 1 November 2025)
Guideline
The CHSP 2025-27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.
Unassessed CHSP clients with exceptional circumstances
Fact sheet
This fact sheet includes information on how Commonwealth Home Support Programme (CHSP) providers can help their current unassisted clients apply for consideration under the exceptional circumstances pathway, if they cannot be assessed due to their circumstances.
CHSP data collection spreadsheet – Exceptional circumstances pathway
Dataset
If you have a client who cannot be assessed due to exceptional circumstances, and they have consented to share their information with the department, you can submit an application on their behalf using this form.
Commonwealth Home Support Program (CHSP) aged care clients information collection notice
Fact sheet
With your client’s consent, you may apply on their behalf under the exceptional circumstances pathway. This notice explains how to confirm your CHSP client agrees to share their personal information with the department for this purpose.
DEX Exchange toolkit (Stage 1)
Terms of reference
The DEX provider toolkit steps out the IT and system changes and requirements needed for 1 July 2025.
Data Exchange Dictionary (Stage 1)
Terms of reference
The Data Exchange Dictionary (Data Dictionary) assists CHSP service providers to enter data into the Data Exchange (DEX).
Commonwealth Home Support Program (CHSP) changes from 1 November 2025 – letter to providers
Letter
This letter is for CHSP providers to explain the changes that were introduced to the program on 1 July 2025 and guidance to prepare for upcoming changes from 1 November 2025.
Commonwealth Home Support Program (CHSP) changes from 1 November 2025 – information for providers
Fact sheet
This fact sheet is to help CHSP providers understand how their clients may be affected by changes under the new Aged Care Act 2024 that commences 1 November 2025 and what they can do to support their transition.
Commonwealth Home Support Program (CHSP) changes from 1 November 2025 – information for clients
Fact sheet
This fact sheet is to help CHSP clients understand what they need to do to maintain their eligibility for government-funded services from 1 November 2025.
Specialisation Verification Framework
Strategy or framework
The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.
Commonwealth Home Support Program – Frequently asked questions – sector readiness webinar
Fact sheet
This document provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025.
The new regulatory model – Guidance for NATSIFAC providers
Guideline
This document provides guidance for NATSIFAC providers about the new regulatory model.
The new regulatory model – Guidance for CHSP providers
Fact sheet
This document provides guidance for Commonwealth Home Support Program (CHSP) providers about the new regulatory model. It includes updates that address the deferral of the new Aged Care Act to 1 November 2025.
Commonwealth Home Support Program (CHSP) service catalogue 2025–27
Fact sheet
This document shows the types of services provided as part of the CHSP for 2025–27.
Commonwealth Home Support Program (CHSP) 2025-27 Manual
Guideline
The CHSP 2025-27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 July 2025.
Commonwealth Home Support Programme (CHSP) Provider update – June 2025
Fact sheet
From 1 July 2025, CHSP providers will continue to provide services to older people. However, there are some changes to the program, in line with the 2025-27 grant agreements that providers should be aware of.
Commonwealth Home Support Programme (CHSP) – Sector readiness – Webinar Slides
Presentation
Webinar slides for Commonwealth Home Support Programme providers. It will include information about changes to the CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) – Sector readiness – Webinar recording
Presentation
This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
Fact sheet
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
Fact sheet
This fact sheet provides further information on the CHSP 2025-27 extension.
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