Medicare Urgent Care Clinics – Sarah Hunstead’s visit

Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. In this 57s video, Sarah Hunstead shares her experience visiting a Medicare UCC.

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My name's Sarah Hunstead. I'm a paediatric nurse and I teach families how to care for their children. 

I came and used the facilities at the Medicare Urgent Care Clinic when I broke my foot. I knew that I couldn't wait to see the GP. It wasn't bad enough for the emergency department, so I came here. 

The experience was great. The fact that I was able to see a nurse quickly and given the pain relief, that was the best part, because I was much more comfortable to be able to wait for the X-ray. And then, of course, being able to see the doctor, the doctor being able to talk me through exactly what I needed, and I was seen, I was treated. I got referred for an X-ray. 

I left with a boot on my foot and crutches. And I would recommend. To find your nearest Medicare Urgent Care Clinic, visit health.gov.au/MedicareUCC

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