Disability and carer resources

A list of our resources – including apps, audio and video resources and other publications – related to disability and carers.

Resources

Postal Concessions for the Blind – Eligible participant application form

The Postal Concessions for the Blind program helps people who are blind or have a vision impairment send and receive approved items through Australia Post at no cost or at a reduced rate. Eligible participants will need to complete and submit this form to receive the concession rates.

National Carer Strategy – Supporting carers poster

This poster explains who unpaid carers are, highlights the challenges they face, and outlines how governments will recognise carers and improve access to timely support, services, work, education, and wellbeing.

Defining Therapy Supports consultation with Allied Health Peak Bodies

We are seeking advice from allied health peak bodies on describing therapy supports for upcoming NDIS planning changes. Broader consultation on amended NDIS Supports Rules will occur in March 2026, with website updates to inform the sector and community.

Thriving Kids – Questions and answers

Thriving Kids will help children aged 8 and under with developmental needs get support earlier, using local services, starting from 1 October 2026. Children with higher support needs will still get help through the NDIS.

Thriving Kids – Fact sheet

Thriving Kids will identify developmental concerns earlier and establish a national system of supports for children aged 8 and under with developmental delay and/or autism with low to moderate support needs, and their families.

Step 2: The support needs assessment

Describes step 2 of the new NDIS planning process, where an NDIA assessor meets with a participant to understand daily life, support needs and preferences, documents outcomes in a support needs assessment report, and provides the report to the participant.

Step 4: Using a plan

Explains step 4 of the new NDIS planning process, covering how participants use their plan, access supports, have implementation meetings and check-ins, and how the NDIA can make limited plan variations without a new assessment.

Reviews and appeals under the new way of planning

Outlines how NDIS participants can request reviews and appeals under the new planning approach, including internal reviews and external appeals, what decisions can be reviewed, and how reviews focus on the support needs assessment and budget method used to set plans.

Step 1: Preparing for a support needs assessment

Explains step 1 of the new NDIS planning framework – how participants prepare for a support needs assessment, what the NDIA will provide, key notices involved, and that current plans continue until a new framework plan is made.
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