My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
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New Aged Care Act – strengthened Aged Care Quality Standards – Standard 3: The care and services
Learn about Quality Standard 3, the care and services, which explains the way registered aged care providers need to deliver care and services. This standard applies to providers in registration categories 4, 5 and 6.
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New Aged Care Act – strengthened Aged Care Quality Standards – Standard 4: The environment
Learn about Quality Standard 4, the environment, which is about making sure the environment and equipment are safe, supportive, and meet older people's needs. Quality Standard 4 applies to providers in registration categories 4, 5 and 6.
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New Aged Care Act – strengthened Aged Care Quality Standards – Standard 2: The organisation
Learn about Quality Standard 2, the organisation, which requires the governing body of registered aged care providers to be responsible for delivering quality care and services. Providers in registration categories 4, 5, and 6 must meet Quality Standard 2.
Support at Home program – Booklet for older Aboriginal and Torres Strait Islander people, families and carers
This booklet is aimed at older Aboriginal and Torres Strait Islander people and their families and carers. It contains information about the Support at Home program.
Single Assessment System – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for you to enter aged care and access different services as your needs change. This fact sheet has been translated into 22 languages.
Support at Home fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers.
2024–25 Report on the Operation of the Aged Care Act 1997 (ROACA)
This report on the Operation of the Aged Care Act 1997 (the Act) meets the requirement of section 63–2 of the Act that the Minister present to Parliament a report on the operation of the Act for each financial year. This report shows the operation of the Act during 2024–25.
Support at Home classifications and funding fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the Support at Home classifications and funding for older Aboriginal and Torres Strait Islander people, their families and carers.
Transition Care Program Guidelines – November 2025
These guidelines provide general information about the Transition Care Program (TCP).
Business to Government Conformance Register
The B2G register contains a list of software products that have successfully completed a conformance assessment conducted by the Australian Digital Health Agency. It is maintained to assist providers in identifying trusted digital health solutions.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
COVID-19 outbreaks in Australian residential aged care homes – 21 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Aged Care Transition Taskforce – Summary of fifteenth meeting – 12 November 2025
A summary of the Aged Care Transition Taskforce meeting held on 12 November 2025.
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Council of Elders communique – 10 and 11 September 2025
An update from the Council of Elders after their meeting on 10 and 11 September 2025.
Council of Elders communique – 13 August 2025
An update from the Council of Elders after their meeting on 13 August 2025.
New Aged Care Act – Sector Change Plan
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
Choice and control – toolkit to support communications with older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about the choice and control they have under the new Aged Care Act.
Statement on automated administrative actions
This statement is made for the purposes of subsection 583(6) of the Aged Care Act 2024. This provision requires the System Governor to publish a statement on the Department’s website which gives details on the automated arrangements and the provisions of the Act to which they relate.
Consumer protections for Support at Home prices – fact sheet for participants
This fact sheet for older people outlines how prices will be set and consumer protections under Support at Home to ensure prices are reasonable and transparent.
COVID-19 outbreaks in Australian residential aged care homes – 14 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Provider Requirements Search tool webinar frequently asked questions
This document answers questions from providers about the Provider Requirements Search tool and the new aged care regulatory model.
COVID-19 outbreaks in Australian residential aged care homes – 7 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
Government Provider Management System (GPMS) – Frequently Asked Questions – New Act 2025 System changes
This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.
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