Improving workforce skills and qualifications

We are improving the skills and qualifications of aged care workers. This will deliver safe, quality care that puts senior Australians first.

More training places for aged care qualifications

JobTrainer has been expanded. There will be 48,800 extra training places for jobseekers and existing aged care workers. Aged care qualifications, like Certificate III in Individual Support (Ageing), are available fee-free or at low cost.

Training places have started rolling out in each state and territory. Find out more about JobTrainer on the My Skills website.

Online Skills Development Program

The Equip Aged Care Learning modules will be available to aged care workers, volunteers, caregivers, and anyone with an interest in improving care for older adults.

The Learning modules will be accessible for free, covering 14 short contemporary aged care topics including:

  • dementia

  • palliative and end of life care

  • wound and falls management

  • mental health and wellbeing

  • cross-cultural awareness

The University of Tasmania is developing the modules, and they will be available from October 2022. More information about the program is available at: Equip Aged Care Learning (

Dementia care training

The Dementia Training Program will upskill more aged workers in dementia care. This nationally accredited program is delivered by Dementia Training Australia.

Palliative care training

Three national palliative care projects are expanding to include residential aged care worker training. This will help senior Australians receive better quality palliative and end-of-life care when they need it.

National palliative care projects include:

Program of Experience in the Palliative Approach (PEPA)

Palliative care nurse educators provide targeted education and ongoing mentorship to staff. They can also support development of organisational capabilities in palliative care.

End-of-Life Directions for Aged Care (ELDAC)

Facilitators will work with residential aged care facilities to improve palliative care skills. They also help strengthen linkages across the primary care, aged care and palliative care sectors.

Palliative Care Outcomes Collaboration (PCOC)

Embed quality palliative care into residential aged care, combining an assessment tool and response protocols into daily practices. Also provides support and training including PEPA and ELDAC resources.

Download the fact sheet on improving workforce skills and qualifications.

Check out the Aged Care Workforce Action Plan 2022 – 2025. It outlines the Australian Government’s actions to grow, skill and enable an aged care workforce that delivers safe, high quality care that puts senior Australians first.

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