Resources
Guidance for Support at Home care partners
This resource contains information that will help care partners to prepare for Support at Home and support HCP care recipients transition to the Support at Home program.
The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model.
Personal Care Worker Survey Poster
Providers can download this poster to encourage workers to complete the Personal Care Worker Survey
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New Aged Care Act starts 1 November
This video explains how the start date of the new Aged Care Act has been briefly deferred to 1 November 2025, and what the change means for you.
My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
Aged Care On-site Pharmacist Measure – Pharmacist and Residential Aged Care Home Guide
This document is designed to assist pharmacist and residential aged care home participation in the Aged Care On-site Pharmacist Measure. It includes information about the Measure, useful resources and links.
Commonwealth Home Support Program (CHSP) Service List Mapping
This guide outlines what CHSP providers need to know about the staged transition of service lists from 1 July 2025.
Working in aged care – A guide for workers about the new Aged Care Act
This booklet provides an overview of the aged care reforms and the changes that will directly impact workers. It contains various resources to support workers to provide safe, quality care for older people.
Aged Care Act – open letter to aged care workers from the Minister for Aged Care and Seniors
This open letter from the Minister for Aged Care and Seniors, Sam Rae MP outlines how the new Aged Care Act brief deferral will support aged care workers.
Restorative Care Pathway Clinical Guidelines
This resource provides clinical recommendations for the delivery of the Restorative Care Pathway under the Support at Home program.
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Aged Care Nursing Clinical Placements Program – Brightwater
Nursing students talk about their experience of participating in the Aged Care Nursing Clinical Placements Program. The program supports nursing students with high-quality clinical placements in the care and support sector.
CHSP provider update – Draft Aged Care Rules (Release 4b)
This document is to further explain the draft Rules released under the Stage 4b consultation on the Rules for the new Aged Care Act.
Free training opportunities for aged care workers
Learn about free training opportunities for aged care workers.
Aged care workforce changes
A poster with information to help you understand your obligations and protections under the new Aged Care Act 2024, starting on 1 November 2025.
Be a leader in aged care
Primary health care gave Shrijana Gautam the opportunity to advance her career while making a difference in the community.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
New Aged Care Act Rules Consultation – Release 4b – Meal Obligation Explainer
This document provides an overview of the proposed meal obligation under the new Aged Care Act. It is to help support submissions in response to Stage 4b of the Aged Care Rules.
Process for managing complaints
This document outlines the proposed process for managing complaints under the new Aged Care Act. It is to help support submissions in response to Stage 4b of the Aged Care Rules.
Consultation draft – Aged Care Rules 2025
This is a draft of the Rules released under the Stage 4b consultation on the Rules for the new Aged Care Act.
Aged Care Rules – Release 4b Public Release – Supporting document
The purpose of this document is to further explain the draft Rules released under the Stage 4b consultation on the Rules for the new Aged Care Act.
Award wage increase for nurses in aged care – Webinar Q&As
These Q&As are from the Award wage increase for nurses in aged care webinar held on Tuesday 18 February 2025.
Quarterly Financial Report data definitions – Q4 – April to June 2025
Quarterly Financial Report data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
Quarterly Financial Report – Non-uploadable template – Q4 April to June 2025
A Quarterly Financial Reporting non-uploadable template for aged care providers to use as a guide when collating their financial information.
Fact sheet for providers – Aged care worker screening from 1 July 2025
This fact sheet is for aged care providers and outlines the proposed changes to worker screening published under the Stage 3 Rules release on provider obligations.
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