Resources

This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

On 1 July 2024 we updated the My Aged Care Service and Support Portal. This fact sheet outlines how residential aged care providers must enter room pricing information for publication on the My Aged Care website.

This report provides baseline estimates of greenhouse gas emissions by the Australian health system. These estimates are foundational to the work to achieve a sustainable, high-quality, net zero health system, as outlined in Australia’s National Health and Climate Strategy.

The National Health and Climate Strategy 2024 Implementation Progress Report outlines progress in implementing the Strategy through to March 2025. This report completements the National Health and Climate Strategy Implementation Plan 2024-2028.

This user guide gives assessors instructions on how to use the Aged Care Assessor Application.

This toolkit provides information and materials to help you communicate with older people, their families and carers about provider finance information on My Aged Care’s Find a Provider tool.

This user guide explains to administrators how to use the My Aged Care Service and Support Portal.

This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal.

This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal.

The Climate and Health Expert Advisory Group met on 2 December 2024. This document provides a record of the meeting.

This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal.

This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal.

This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal.

This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information.

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case.

This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal.