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My Aged Care – Assessor Portal User Guide 14 – Short-term Restorative Care
This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal. -
Schedule of Fees and Charges for Residential and Home Care
This schedule applies to people who first entered care on or after 1 July 2014. It also applies to those who entered care before this date and have chosen to be covered by the 1 July 2014 arrangements. -
Verification for specialised aged care services
This flyer gives aged care providers information about how they can be verified on My Aged Care for the specialist care they offer to older people with diverse backgrounds and life experiences. -
Free aged care translation service
This flyer gives aged care providers information about the free aged care translation service, which they can use to produce translated versions of print and digital materials in different languages, as well as ‘Easy Read’ or ‘Easy English’ translation. -
Government-funded interpreting through TIS National for older people in aged care and aged care providers
This flyer gives aged care providers information about how they can access TIS National free of charge for phone interpreting, in-person interpreting and video interpreting, which enables communication with older people in different languages. -
Free diversity training and support for aged care providers
This flyer gives aged care providers information about free training and resources to help them care for older people with diverse backgrounds and life experience in a way that is respectful, safe and culturally appropriate. -
Aged care diversity flyers for providers
A collection of documents to support aged care providers to care for older people with diverse backgrounds and life experience. -
Specialisation verification – final framework
The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification. -
Budget 2022–23: Home care – supporting senior Australians to remain independent for longer
A Budget 2022–23 fact sheet. -
Review and development of a specialisation verification framework for My Aged Care – Final report
This final report from Australian Healthcare Associates (AHA) outlines the results of a review into selecting special needs specialisations within the My Aged Care system's Find a Provider tool. It also discusses developing a framework to verify specialisations and research on ways to do this. -
Aged care diversity action plans: resources order form
This resources order form is available to aged care providers, community organisations and individuals. -
Sample Provider Diversity Plan
This resource helps aged care providers to consider the diverse characteristics and life experiences of older people. You can use this template to create a diversity plan that is tailored to the needs of your organisation and the people you provide services to. -
Your Guide to Short-Term Restorative Care Booklet
Read and order hard copies of this booklet about accessing short-term restorative care. -
Aged Care Diversity Framework action plans
This collection includes action plans to address the needs of older Aboriginal and Torres Strait Islander peoples, senior Australians from CALD backgrounds and LGBTI elders. It also includes a government action plan and a shared action plan which outlines actions to support all diverse groups. -
Australian Government Diversity Action Plan
This 2019 plan sets out the actions the Government will take to support the Aged Care Diversity Framework. -
Actions to Support LGBTI Elders: a Guide for Consumers
This guide helps lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) elders to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand LGBTI needs. -
Actions to Support Older Aboriginal and Torres Strait Islander People: a Guide for Consumers
This guide helps older Aboriginal and Torres Strait Islander peoples to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand the needs of Aboriginal and Torres Strait Islander peoples. -
Actions to Support Older CALD People: a Guide for Consumers
This guide helps older people from culturally and linguistically diverse (CALD) backgrounds to express their needs when speaking with aged care providers. It can also help people working in aged care to better understand CALD needs. -
Shared Actions to Support all Diverse Older People: a Guide for Aged Care Providers
This plan sets out the actions that aged care providers can take to support the Aged Care Diversity Framework. -
Actions to Support Older Aboriginal and Torres Strait Islander People: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to older Aboriginal and Torres Strait Islander peoples. -
Actions to Support Older CALD People: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to older culturally and linguistically diverse (CALD) people. -
Actions to Support LGBTI Elders: a Guide for Aged Care Providers
This action plan sets out what aged care providers can do to deliver more inclusive services to lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) elders. -
Management of places forms and guidance material for approved providers
These guides and forms are for approved providers of residential and flexible aged care services to manage their allocations of places. -
My Aged Care Process Overview – Short-Term Restorative Care
This diagram shows the key steps that providers should follow when providing short-term restorative care. It provides links, where available, to further guidance information. -
Aged Care Diversity Framework
This framework was launched in December 2017. It sets out the actions we can take to make sure aged care services meet the needs of people from diverse backgrounds. It sees a role for the Australian Government, peak organisations, representative groups, service providers, consumers and carers.