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My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce. -
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them. -
My Aged Care Assessment Manual
This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services. -
1:20:33
Reform readiness for NATSIFAC providers – Webinar video
This webinar helped National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them. -
Reform readiness for NATSIFAC providers – Presentation slides
These presentation slides are for the Reform readiness for NATSIFAC providers webinar event held on Thursday 20 March 2025. -
Fact sheet for assessors – Ability to capture client’s preference for First Nations Assessment Organisation
This fact sheet is to support aged care assessors from the period February to July 2025. -
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application. -
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application installation files, so their IT Administrator staff can manually install (sideload) the app on a Windows device for assessors. -
Single Employer Model (SEM) jurisdiction-led trial Principles and Parameters
The SEM trial jurisdiction-led Principles and Parameters document outlines the parameters underpinning the SEM trials and guides trial design and implementation. The parameters for the First Nations-led SEM trial may differ. -
My Aged Care – Assessor Portal User Guide 2 – Registering support people and adding relationships
This guide explains to aged care needs assessors on how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record
This guide explains to aged care needs assessors on how to find and update various details in My Aged Care client records, using the My Aged Care assessor portal. -
Residential aged care funding assessment pathways fact sheet
This fact sheet or flyer provides information to providers of permanent resident aged care about the three pathways for assessing and classifying an aged care resident. -
My Aged Care – Assessor Portal User Guide 7 – Completing a support plan and support plan review
This guide helps aged care needs assessors to complete support plans and support plan reviews in the My Aged Care assessor portal. -
1:28:56
In-home aged care update – Webinar
This webinar gave in-home aged care providers an update on the Single Assessment System, the Support at Home program’s Assistive Technology and Home Modifications (AT-HM) Scheme, and the actions providers need to take to be ready for the Support at Home program ahead of 1 July 2025.
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00:03:35
My Aged Care – Assessor Portal functions: How to create and edit staff records
This video has been designed to inform those who perform within the My Aged Care assessor portal on how to configure outlet information and add a new staff account. -
Summary of Aged Care Gateway changes – December 2024
This update provides a summary of changes to the Aged Care Gateway from 9 December 2024. -
Principles and guidelines for a younger person’s access to Commonwealth funded aged care services
The document provides guidance to all parties who have roles and responsibilities over younger people seeking to access aged care services. -
My Aged Care – Assessor Portal User Guide for Residential Respite Classification Referrals (for assessment organisation Team Leaders)
This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide for Residential Aged Care Funding Assessor Team Leaders
This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal. -
Single Assessment System for older Aboriginal and Torres Strait Islander people – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for older Aboriginal and Torres Strait Islander people to enter aged care and access different services as your needs change. -
Assigning Priority Level for Service fact sheet
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it. -
My Aged Care process overview – Aged care Single Assessment System workforce (Integrated Assessment Tool)
This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.