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Aged Care Assessment Quality Framework
This framework is for is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It guides assessors on the principles of high quality assessments to support the client experience. -
Specialised homeless base care tariff care recipient assessment form
This form should be used by residential aged services that are seeking, or that have been approved, to receive the Specialised Homeless base care tariff under the Australian National Aged Care Classification (AN-ACC) funding model. -
QI Program data elements summary
This summary is for government-subsidised residential aged care providers. It provides a summary of data elements for each QI Program quality indicator from 1 July 2021. -
AN-ACC assessments dashboard
This dashboard provides users with information on the progress of AN-ACC assessments. -
QI Program quick reference guides
These guides are for government-subsidised residential aged care providers. The quick reference guides provide an overview of each of the five quality indicators and include examples of recording data. -
QI Program interactive modules
These interactive modules are for government-subsidised residential aged care providers. The modules will support providers of residential aged care to understand the requirements of the QI Program. -
QI Program Module 6 – Medication management
This interactive module is for government-subsidised residential aged care providers. It focuses on medication management. -
QI Program Module 5 – Falls and major injury
This interactive module is for government-subsidised residential aged care providers. It focuses on falls and major injuries. -
QI Program Module 4 – Unplanned weight loss
This interactive module is for government-subsidised residential aged care providers. It focuses on unplanned weight loss. -
QI Program Module 3 – Physical restraint
This interactive module is for government-subsidised residential aged care providers. It focuses on physical restraint. -
QI Program Module 2 – Pressure injuries
This interactive module is for government-subsidised residential aged care providers. It focuses on pressure injuries. -
QI Program Module 1 – Understanding the QI Program
This interactive module is for government-subsidised residential aged care providers. It will help you understand the National Aged Care Mandatory Quality Indicator Program. -
Guiding principles for medication management in residential aged care facilities
These guiding principles promote the safe, quality use of medicines and medication management in your aged care home. They are based on evidence and advice from experts, providers and users of medicines in health and aged care services. -
Coronavirus (COVID-19) aged care workforce measures frequently asked questions
This information sheet answers questions about aged care workforce contingency measures (temporary surge workforce support, emergency response teams, and remote locum workforce support) to ensure continuity of aged care during the COVID-19 pandemic. -
First 24 hours – managing COVID-19 in a residential aged care facility
This fact sheet describes the steps you should take in the first 24 hours following the identification of a COVID-19 positive case. -
Disability Support for Older Australians (DSOA) Change of Needs Application Form
Form for submitting a Change of Need Application to the Disability Support for Older Australians (DSOA) Program. -
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Star Ratings information for residential aged care providers
Star Ratings will support older Australians and their representatives to make choices about their aged care. This webinar includes information on Star Rating’s purpose, development, design and implementation. -
My Aged Care – Service and Support Portal User Guide Part 2 – Team Leader and Staff Member Functions
This guide explains to team leaders and staff members how to use the My Aged Care service and support portal. -
Missing CHSP Client Migration – Quick Reference Guide
This Quick Reference Guide is a step-by-step guide for Organisation Administrators to upload their missing CHSP clients’ data collection template into the My Aged Care Provider Portal and manually add services for each client. -
What is AN-ACC Class 1 (Admit for Palliative Care)?
This fact sheet explains the separate funding class for individuals who enter residential care for the purpose of receiving palliative care. -
My Aged Care – Service and Support Portal User Guide Part 1 – Administrator Functions
This user guide explains to administrators how to use the My Aged Care service and support portal. -
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings. -
Final migration of missing CHSP clients – FAQs
This document answers some frequently asked questions the department has received from Commonwealth Home Support Programme (CHSP) service providers about Missing CHSP Client Migration process. -
Commonwealth Home Support Programme (CHSP) Service Catalogue
This chart shows the types of services provided as part of the Commonwealth Home Support Programme (CHSP). -
Commonwealth Home Support Programme (CHSP) Manual
This 2022–2023 manual provides an overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services. It is for CHSP-funded service providers to use, and forms part of their CHSP grant agreement.