Resources

This framework is for is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It guides assessors on the principles of high quality assessments to support the client experience.

This form should be used by residential aged services that are seeking, or that have been approved, to receive the Specialised Homeless base care tariff under the Australian National Aged Care Classification (AN-ACC) funding model.

This summary is for government-subsidised residential aged care providers. It provides a summary of data elements for each QI Program quality indicator from 1 July 2021.

This dashboard provides users with information on the progress of AN-ACC assessments.

These guides are for government-subsidised residential aged care providers. The quick reference guides provide an overview of each of the five quality indicators and include examples of recording data.

These interactive modules are for government-subsidised residential aged care providers. The modules will support providers of residential aged care to understand the requirements of the QI Program.

This interactive module is for government-subsidised residential aged care providers. It focuses on medication management.

This interactive module is for government-subsidised residential aged care providers. It focuses on falls and major injuries.

This interactive module is for government-subsidised residential aged care providers. It focuses on unplanned weight loss.

This interactive module is for government-subsidised residential aged care providers. It focuses on physical restraint.

This interactive module is for government-subsidised residential aged care providers. It focuses on pressure injuries.

This interactive module is for government-subsidised residential aged care providers. It will help you understand the National Aged Care Mandatory Quality Indicator Program.

These guiding principles promote the safe, quality use of medicines and medication management in your aged care home. They are based on evidence and advice from experts, providers and users of medicines in health and aged care services.

This information sheet answers questions about aged care workforce contingency measures (temporary surge workforce support, emergency response teams, and remote locum workforce support) to ensure continuity of aged care during the COVID-19 pandemic.

This fact sheet describes the steps you should take in the first 24 hours following the identification of a COVID-19 positive case.

Form for submitting a Change of Need Application to the Disability Support for Older Australians (DSOA) Program.

This guide explains to team leaders and staff members how to use the My Aged Care service and support portal.

This Quick Reference Guide is a step-by-step guide for Organisation Administrators to upload their missing CHSP clients’ data collection template into the My Aged Care Provider Portal and manually add services for each client.

This fact sheet explains the separate funding class for individuals who enter residential care for the purpose of receiving palliative care.

This user guide explains to administrators how to use the My Aged Care service and support portal.

This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings.

This document answers some frequently asked questions the department has received from Commonwealth Home Support Programme (CHSP) service providers about Missing CHSP Client Migration process.

This chart shows the types of services provided as part of the Commonwealth Home Support Programme (CHSP).

This 2022–2023 manual provides an overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services. It is for CHSP-funded service providers to use, and forms part of their CHSP grant agreement.