Resources

This guide provides instructions for residential aged care providers to access and use the COVID -19 Support Portal.

This user guide explains to team leaders and staff members how to use the My Aged Care provider portal.

This document provides answers to frequently asked questions for residential aged care providers to access and use the COVID-19 Support Portal. Residential aged care services should report to the Commonwealth on COVID-19 outbreaks or exposures through this portal.

This guide explains how to upload grandfathered client data collection in the provider portal and identifying the services for each client.

This document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.

The User Guide provides an overview of the portal and describes the functions that an individual with the Organisation Administrator role in the Assessor Portal can perform.

This update is designed for Assessors and Service providers and gives a summary of the system changes to be delivered on Monday 28 February 2022.

The AN-ACC application (AN-ACC app) enables assessors to conduct Australian National Aged Care Classification (AN-ACC) assessments.

This guide outlines how to access and use the SIRS portal through the My Aged Care provider portal.

Describes the steps to report a COVID-19 outbreak or exposure in residential aged care.

This fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It provides guidance on the importance of gaining informed consent before the collection, use or disclosure of personal information when assessing for aged care services.

This guide explains how Commonwealth Home Support Programme (CHSP) providers should display their service information in the My Aged Care ‘Find a Provider’ tool.

This fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It guides assessors on the requirements and steps to confirm authorised representatives for clients within the My Aged Care Portal.

This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This quick reference guide shows you how to access and use the quality indicators application so you can upload quality indicator data. All government-subsidised residential aged care providers must submit data to comply with the National Aged Care Mandatory Quality Indicator Program.

This guide explains how assessors can apply to become delegates in the My Aged Care assessor portal, and how team leaders can action or initiate a request.

This guide helps you access the quality indicator dashboard and reports in the My Aged Care provider portal.

This document outlines the key My Aged Care system changes to be introduced as apart of the Release 23.

This user guide explains to administrators how to use the My Aged Care provider portal.