Resources

This document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.

This fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It guides assessors on the requirements and steps to confirm authorised representatives for clients within the My Aged Care Portal.

This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This guide explains how assessors can apply to become delegates in the My Aged Care assessor portal, and how team leaders can action or initiate a request.

This document outlines the key My Aged Care system changes to be introduced as apart of the Release 23.

A list of organisations that provide home support assessments for aged care in Australia.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This user guide explains how My Aged Care users who only need to have access to a single portal – assessor or service provider – can access it.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide helps assessors access and complete an assessment in the My Aged Care assessor portal.

This document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This guide explains to assessors how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

This guide explains to Aged Care Assessment Teams (ACAT) how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

This guide helps assessors understand and use the tasks and notifications feature of the My Aged Care assessor portal.

This guide helps assessors understand and use the tasks and notifications feature of the My Aged Care assessor portal.

This guide helps Aged Care Assessment Teams (ACAT) delegates complete the decision process in the My Aged Care assessor portal.

This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.

This guide explains how to enter all the details for older Australians to receive Home Care Packages in the My Aged Care assessor portal.

This document gives instructions for assessors to create an account and log in to the My Aged Care assessor portal using myGovID.