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This fact sheet explains how service providers can remove duplicate services and service item names in My Aged Care. This helps senior Australians, their families and carers find and compare home care services.
This webinar provided an update on the operations of My Aged Care and the Australian Aged Care Quality Agency, addressing key areas of interest for service providers and the assessment workforce.
This guide is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments.
This guide helps Aged Care Assessment Teams (ACAT) delegates complete the decision process in the My Aged Care assessor portal.
This guide provides information about the 2018–19 ACAR, including eligibility, how to complete the application forms, and the assessment process.
This guide explains how Aged Care Assessment Teams (ACAT) assessors and delegates should enter and manage short-term restorative care details in the My Aged Care assessor portal.
This guide explains the tasks that people in the delegate support role can do to support delegates in the My Aged Care assessor portal.
These guidelines form the basis of the relationship between the Department of Health and the service provider. They provide an overview of the CoS Programme and its related activities, performance management and reporting
This framework is for Aged Care Assessment Teams (ACAT). It informs and supports their decision making when recommending Home Care Package levels.
This guidance helps Aged Care Assessment Teams (ACAT) to decide on a person's priority for Home Care Package services. The decision should be based on their clinical judgement, information they have gathered during a comprehensive assessment, and the care needs of the person.
This manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
This report summarises the result of consultations about wellness and reablement approaches in the aged home care sector, which Nous Group held in 2017.
This fact sheet explains how assessors can make a complaint about My Aged Care if they have a concern.
This fact sheet explains how service providers can make a complaint about My Aged Care if they have a concern.
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change.
The Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel (SDAP) provides professional support to aged care providers who are located in remote areas or provide care to Aboriginal and Torres Strait Islander peoples. Use this form to apply for support.
Approved aged care providers use this form to apply for a determination that you are in a position to provide residential or flexible care in respect of provisionally allocated places.Part of a collection: Management of Places Forms and Guidance Material for Approved Providers
These guides and forms are for approved providers of residential and flexible aged care services to manage their allocations of places.
This provider journey wheel can help providers perform their role successfully under the Commonwealth Home Support Programme (CHSP).