Resources

This 2020–2022 manual provides an overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services. It is for CHSP-funded service providers to use, and forms part of their CHSP grant agreement.

This guide explains how Commonwealth Home Support Programme (CHSP) providers should display their service information in the My Aged Care ‘Find a Provider’ tool.

This document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

Interim guidance provided by the Infection Prevention and Control Expert Group (ICEG) on Monkeypox (MPX) for healthcare workers.

This guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.

This guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.

These Communicable Diseases Network Australia (CDNA) guidelines aim to help correctional and detention facilities deal with outbreaks of coronavirus (COVID-19).

This guide explains to assessors how to register clients and have those clients referred for assessment in My Aged Care.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.

This guide explains to Aged Care Assessment Teams (ACAT) how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.

This guide explains to Aged Care Assessment Teams (ACAT) how to register and self-refer clients for assessments in My Aged Care.

This guide explains how to search and view client record information in the My Aged Care service and support portal.

This dashboard provides users with information on the progress of AN-ACC Shadow assessments.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care service and support portal.

This guide explains to team leaders and staff members how to use the My Aged Care service and support portal.

This guide outlines how to access and use the SIRS portal through the My Aged Care service and support portal.

This user guide explains to administrators how to use the My Aged Care service and support portal.

This document includes information about grants to help cover the cost of adopting an eNRMC product for residential aged care services, as well as National Aboriginal and Torres Strait Islander Flexible Aged Care providers and Multi-Purpose Services that provide residential aged care services.

This manual will help Aged care providers submit a specialisation application and to learn how the Specialisation Verification assessment process works.

The Head to Health phone service provides assessment and navigation to connect people to the right mental health services for them. This service model outlines how the Head to Health phone service will be delivered in all Primary Health Network regions in a nationally consistent way.

Aged care providers who deliver specific services that meet diverse needs use this form to apply for specialisation verification.

This document supports My Aged Care provider specialisation verification by giving aged care providers information about what questions they will need to answer and what evidence they will need to provide to support their specialisation verification application.

Residential aged care providers can start using transitional eNRMC products from 1 July 2022. This document provides information for pharmacies about these transitional eNRMC products and how to use them.