Resources
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Commonwealth Home Support Programme (CHSP) Manual
This 2020–2022 manual provides an overview of the Commonwealth Home Support Programme (CHSP), including the service types it funds and requirements for delivering those services. It is for CHSP-funded service providers to use, and forms part of their CHSP grant agreement.
Managing CHSP service information in the My Aged Care ‘Find a Provider’ tool
This guide explains how Commonwealth Home Support Programme (CHSP) providers should display their service information in the My Aged Care ‘Find a Provider’ tool.
Part of a collection: My Aged Care – Service and Support Portal ResourcesManaging your Home Care Package service information in the My Aged Care ‘Find a Provider’ tool
This document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.
Part of a collection: My Aged Care – Service and Support Portal ResourcesMy Aged Care Quick Reference Guide 7 – Completing a support plan and support plan review (RAS)
This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.
Part of a collection: My Aged Care – Regional Assessment Services information packICEG interim guidance on Monkeypox for health workers
Interim guidance provided by the Infection Prevention and Control Expert Group (ICEG) on Monkeypox (MPX) for healthcare workers.
Part of a collection: Monkeypox (MPX) resourcesMy Aged Care Quick Reference Guide 4 – Navigating and updating the client record (RAS)
This guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 2 – Registering representatives and adding relationships (RAS)
This guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
Part of a collection: My Aged Care – Regional Assessment Services information packCDNA National Guidelines for COVID-19 outbreaks in correctional and detention facilities
These Communicable Diseases Network Australia (CDNA) guidelines aim to help correctional and detention facilities deal with outbreaks of coronavirus (COVID-19).
My Aged Care Quick Reference Guide 1 – Registering clients and facilitating referrals for assessment (RAS)
This guide explains to assessors how to register clients and have those clients referred for assessment in My Aged Care.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 7 – Completing a support plan and support plan review (ACAT)
This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 4 – Navigating and updating the client record (ACAT)
This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 2 – Registering representatives and adding relationships (ACAT)
This guide explains to Aged Care Assessment Teams (ACAT) how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 1 – Registering and self-referring clients (ACAT)
This guide explains to Aged Care Assessment Teams (ACAT) how to register and self-refer clients for assessments in My Aged Care.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide – Navigating and viewing information in the client record
This guide explains how to search and view client record information in the My Aged Care service and support portal.
Part of a collection: My Aged Care – Service and Support Portal ResourcesAN-ACC Shadow Dashboard
This dashboard provides users with information on the progress of AN-ACC Shadow assessments.
Part of a collection: Funding reform resourcesMy Aged Care Quick Reference Guide – Create service delivery outlets and add service information
This guide explains how to create and maintain information about service delivery outlets using the My Aged Care service and support portal.
Part of a collection: My Aged Care – Service and Support Portal ResourcesMy Aged Care – Provider Portal User Guide: Part 2 Team Leader and Staff Member Functions
This guide explains to team leaders and staff members how to use the My Aged Care service and support portal.
Part of a collection: My Aged Care – Service and Support Portal ResourcesQuick Reference Guide: How to access and use the Serious Incident Response Scheme (SIRS) portal
This guide outlines how to access and use the SIRS portal through the My Aged Care service and support portal.
Part of a collection: My Aged Care – Service and Support Portal ResourcesMy Aged Care – Provider Portal User Guide: Part 1 Administrator Functions
This user guide explains to administrators how to use the My Aged Care service and support portal.
Part of a collection: My Aged Care – Service and Support Portal ResourcesElectronic National Residential Medication Chart (eNRMC) adoption grant opportunity information pack
This document includes information about grants to help cover the cost of adopting an eNRMC product for residential aged care services, as well as National Aboriginal and Torres Strait Islander Flexible Aged Care providers and Multi-Purpose Services that provide residential aged care services.
My Aged Care provider Specialisation Verification - Aged care provider guidance manual
This manual will help Aged care providers submit a specialisation application and to learn how the Specialisation Verification assessment process works.
Part of a collection: My Aged Care – Service and Support Portal ResourcesNational Service Model: Head to Health assessment and referral phone service
The Head to Health phone service provides assessment and navigation to connect people to the right mental health services for them. This service model outlines how the Head to Health phone service will be delivered in all Primary Health Network regions in a nationally consistent way.
Specialisation Verification application form
Aged care providers who deliver specific services that meet diverse needs use this form to apply for specialisation verification.
Part of a collection: My Aged Care – Service and Support Portal ResourcesSpecialisation Verification Framework – detailed evidence requirements for providers
This document supports My Aged Care provider specialisation verification by giving aged care providers information about what questions they will need to answer and what evidence they will need to provide to support their specialisation verification application.
Part of a collection: My Aged Care – Service and Support Portal ResourcesElectronic National Residential Medication Chart (eNRMC) transitional arrangement – Pharmacy information pack
Residential aged care providers can start using transitional eNRMC products from 1 July 2022. This document provides information for pharmacies about these transitional eNRMC products and how to use them.