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My Aged Care Quick Reference Guide – Navigating and Viewing Information in the Client Record

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Publication date: 
June 2019
Publication type: 
Guideline
Intended audience: 
Health sector
Description: 

This guide explains how to search and view client record information in the My Aged Care provider portal.

The client record contains:

  • client details
  • service referral details
  • assessment information
  • documents attached
  • care approval information
  • service delivery information
  • client interactions with My Aged Care
  • notes about the client