Direct to Service (Urgent) Referrals fact sheet

This fact sheet outlines how My Aged Care can refer some clients directly to service providers, before their assessment. It also explains how assessors should manage these requests.


Direct to Service (Urgent) Referrals fact sheet

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Publication date:
Date last updated:
Publication type:
Fact sheet
Health sector

The fact sheet explains:

  • in what cases a client might be considered urgent
  • the types of services that can be referred directly
  • the process that My Aged Care follows when referring urgent cases directly to a service provider, without an assessment.

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