Coronavirus (COVID-19) information for hotels and hotel staff

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Publication date: 
3 February 2020
Last updated: 
14 February 2020
Publication type: 
Fact Sheet
Intended audience: 
General public

This information sheet is for hotels and hotel staff, including:

  • can I go to work?
  • I am an employer – what should I tell my staff?
  • what is this virus?
  • what are the symptoms?
  • how is the virus spread?
  • for how long can a person spread the infection to other people?
  • who is most at risk of a serious illness?
  • what if I have already returned to work but should have been isolated?
  • how can we help prevent the spread of the virus?
  • can hotel patrons bring in the virus?
  • what if hotel patrons need to self-isolate?
  • is it safe to clean?
  • what if a patron becomes ill?
  • more information
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