A quality vision for aged care


A quality vision for aged care

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Publication date: 
24 June 2020
Publication type: 
Strategy or framework
Intended audience: 
General public

This booklet explains why quality in aged care is important and outlines the core principles that support this vision for quality. It defines the characteristics of quality in aged care and shows how each of the 8 characteristics complements the Charter of Aged Care Rights and the Aged Care Quality Standards.

The 8 essential characteristics of quality in aged care:

  • safe
  • effective
  • caring
  • inclusive
  • transparent
  • accessible
  • responsive
  • well-led
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