Collections

This collection provides information for practitioners about the prescribed pattern of Service (the 80/20 and 30/20 rules).

This collection provides information about the Practitioner Review Program and how it is applied to practitioners.

This collection provides information about what inappropriate practice is, how it is identified, why it is important to conduct compliance on inappropriate practice, and commonly found compliance issues.

A collection of resources for Hearing Services Program clients, including forms, an information booklet, policies and the client portal user guide.

A collection of statistics from the Hearing Services Program, including clients, vouchers, devices and providers.

A collection of resources for Hearing Services Program providers, including forms, information sheets, guidelines, policies and the provider handbook.

A collection of step-by-step instructions for providers on using the Hearing Services Program provider portal.

These guidelines help you to understand what documents can be used to substantiate services if you are asked to participate in a compliance audit or review.