COVIDSafe app help
This page shows you where to get help and support for the COVIDSafe app.
COVIDSafe app help
For troubleshooting and answers to your questions about the COVIDSafe app, you can use our online help any time, email us, or call our helpline.
support [at] covidsafe.gov.au
Technical support
The COVIDSafe website has help topics on:
- Getting COVIDSafe on your phone
- Setting up COVIDSafe
- Using COVIDSafe
- Battery life and mobile data
- Bluetooth® settings
- Removing COVIDSafe
- Meeting accessibility requirements
- COVIDSafe source code
Background to COVIDSafe
See the COVIDSafe website’s Background to COVIDSafe page for information covering:
- Overview of COVIDSafe
- How COVIDSafe works
- Close contact information
- Privacy and security
- Other COVID-19 mobile services from Government
- Amazon Web Services
Last updated:
4 July 2020
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