The Government is now operating in accordance with the Caretaker Conventions pending the outcome of the 2022 federal election.

COVIDSafe help

Where to get help to download and use the COVIDSafe app.

COVIDSafe app help

This page shows you where to get help and support for the COVIDSafe app

COVIDSafe app help

For troubleshooting and answers to your questions about the COVIDSafe app, you can use our online help any time, email us, or call our helpline.

support [at]

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Technical support

The COVIDSafe website has help topics on:

Background to COVIDSafe

See the COVIDSafe website’s Background to COVIDSafe page for information covering:

Last updated: 
4 July 2020

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