Support to manage COVID-19 outbreaks in residential aged care

The VACRC’s outbreak support team can help Victorian residential aged care facilities (RACFs) who are experiencing a COVID-19 outbreak. Find out what help is available and how to access it.

The VACRC will cease operations as of 30 September 2022.
Please note: 
Some information referring to current definitions of outbreaks and exposures may be out of date after the 30 September cessation date.

General advice 

The Australian Government Department of Health and Aged Care provides general advice on managing a COVID-19 outbreak in residential aged care.  

This includes definitions of what an outbreak is, how to report one, and how to manage it.  

VACRC outbreak support 

The VACRC’s outbreak support team can help Victorian residential aged care facilities  (RACFs) until 30 September 2022 by giving them: 

  • up-to-date information in the context of changing guidance 

  • coordination support to help facilities and their local Public Health Unit 

  • direct support and advice during outbreaks 

  • extra support if facilities need more guidance. 

Outbreak management team meetings 

The outbreak support team attends outbreak management team meetings with RACFs, facilitated by their local Public Health Unit.

These meetings help new or at-risk RACFs to: 

  • benefit from the VACRC’s experience and guidance until 30 September 2022

  • link up with the right stakeholders.  

Other support 

The outbreak support team provides clear, timely guidance for Victorian RACFs using Victorian COVID-19 guidelines.  

This includes:  

  • email and phone calls with RACFs 

  • escalating support requests to the Public Health Unit 

  • connecting the RACF with Commonwealth guidance on PPE 

  • checking staffing and testing needs.  


See our collated list of resources relating to COVID-19 and Victorian RACFs.  

Date last updated:

Help us improve

If you would like a response please use the enquiries form instead.