Overview
We are moving current Australian Government-funded aged care providers to registration categories to become registered providers. This is based on the services you deliver or the services as required by your current funding agreement. This process is called deeming. This is an automatic process with no cost to providers.
We will make this transition as simple as possible so you can continue to provide safe and quality care to older people.
The deeming process
Providers will be deemed into registration categories based on:
- the services they provide, or
- the services required by their funding agreement.
This ensures the transition to the new Act is simple and providers can continue to deliver safe and quality care to older people.
The deeming process involves the following steps:
- In November 2024, we invited providers to nominate a contact for their organisation and review their proposed registration categories via a Deeming Validation Survey. This process has now closed.
- In April 2025, providers were contacted with an opportunity to review their proposed registration details via the Provider Registration Preview. This was sent by email as a PDF attachment. This process has now closed.
- When the new Act starts, providers will be formally deemed into registration categories relevant to the services they deliver or are funded to deliver.
- Providers will receive a ‘Notification of deemed registration’. This will confirm their registration information and registration category(ies). No action is required by providers. This is the final step in the deeming process.
If amendments to provider registration details are required after the commencement of the new Act, providers can complete a change in circumstance notification form or application for variation form managed by the ACQSC. An application to vary your registration can include:
- adding or removing a registration category
- adding an approved residential care home
- varying the total number of beds for a residential care home
- revoking, removing or changing a condition of registration.
Update your organisation’s contact information through the Manage your organisation tile on the Government Provider Management System (GPMS).
Providers trading as multiple entities under a single ABN
Providers with multiple provider records will be identified using ABN details based on existing departmental data.
You may choose to maintain multiple registered provider records where each entity has a unique ABN. However, this will limit the benefits of a single registration across all programs and will duplicate:
- renewal of registration processes
- costs, and
- reporting and notification requirements.
To make changes to how you currently operate your business in aged care, including updating your contact details, please:
- use the Manage Your Organisation tile on (GPMS) or,
- contact your funding arrangement manager.
Subcontractors (associated providers)
Subcontractors (associated providers) of government-funded providers, including subcontractors to CHSP and NATSIFAC providers, will not be deemed as a registered provider when the new Act starts. Subcontractors can continue to deliver services if they are contracted by a registered provider and are the direct responsibility of the registered provider they are contracted to.
Subcontractors, including those who seek to deliver Support at Home program services directly to older people, can apply to the ACQSC to become a registered provider using the new process once available.
Commonwealth Home Support Program
Providers with a Commonwealth Home Support Program (CHSP) grant agreement for 2025-27 will be deemed as a registered provider. They will be allocated registration categories based on the services included in their funding agreement.
If subcontractors of CHSP providers seek to hold agreements with the Commonwealth directly to deliver CHSP services, they will be required to apply through an open CHSP grant funding round in the first instance. If successful through this grant round, they will then need to register as a provider with the ACQSC.
National Aboriginal and Torres Strait Islander Flexible Aged Care Program
Providers funded to deliver the National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP), with a grant funding agreement is effective from 30 June 2025, will be registered into:
- Registration categories 1, 2, 3, 4 and 5, if they have places allocated to provide home care services and/or
- Registration category 6, if they have places allocated to provide residential services.
If subcontractors of government-funded NATSIFAC providers seek to enter into a grant agreement with the government to directly deliver NATSIFAC services, they will be required to apply through an open NATSIFAC grant funding round in the first instance. If successful through this grant round, they will then need to register as a provider with the ACQSC.
Home Care Packages Program
Providers approved for the Home Care Packages Program (HCP), currently delivering services, will be deemed in categories 1, 2, 3, 4 and 5.
Residential care
Providers approved for Residential Care, with an accredited residential care home delivering residential care, will be deemed in category 6.
Restorative Care Pathway
From 1 November 2025, Short Term Restorative Care will be known as Restorative Care Pathway. Providers delivering a Restorative Care Pathway service will be deemed into categories 1, 2, 3, 4 and 5.
Multi-Purpose Services Program
Providers approved for Multi-Purpose Services program (MPSP), delivering care with places allocated to it, will be deemed into categories 1, 2, 3, 4, 5 and 6.
Transition Care Programme
Providers approved for the Transition Care Programme (TCP), with places allocated to it, will be deemed into categories 1, 2, 3, 4, 5 and 6.
Providers delivering multiple aged care services
Providers meeting criteria for multiple programs will be deemed into all relevant categories. For example, a provider delivering the Restorative Care Pathway and residential care would be deemed into categories 1, 2, 3, 4, 5 and 6.
How to update information
Providers are encouraged to keep information up to date.
Grant funded providers
For CHSP providers: please note your 2025-27 CHSP grant agreements have been established. You will be deemed according to your CHSP contract. To update information relating to your CHSP services, please contact CHSPprogram@health.gov.au.
For NATSIFAC providers: to update information relating to your NATSIFAC services, please contact NATSIFACP@health.gov.au.
Approved providers
Use the Manage your organisation tile in GPMS to update your:
- organisation’s name, Responsible Person details, registered provider including ABN, incorporation type/ID and business address
- submit a Notification of Material Change to the ACQSC.
For more information, please visit changes that materially affect suitability (organisational changes).
To change your Associated Providers list: No action is needed before the new Act starts.
To change your home care services details listed under Service Delivery Branch section: a change to your home care services requires you to notify the Department of Health, Disability and Ageing, the Aged Care Quality and Safety Commission, and Services Australia. For more information, see Notification of change requirements for Home Care Package providers.
Update your Residential Care Home Services (including name, address or operational status): you can view your service details, including service name, address and operational status through the Manage Your Organisation tile within GPMS.
Please refer to your local network to change any service details.
Application to revoke an approved provider: please see the request to revoke an approval form.
To update any other details, notify your Local Network contact. If you need to update details regarding a specialist aged care program, please refer to the contacts listed against your provider type.
Contact
