Mandatory COVID-19 vaccination reporting for aged care providers

Providers of residential and in-home and community aged care must report weekly on the status of COVID-19 vaccinations. This is a legislative requirement under the Accountability Principles 2014. Find out more about these requirements.

Aged care providers (residential, home care and CHSP) are not currently able to report on COVID-19 vaccine booster doses via the My Aged Care Service and Support Portal. We know that many providers have been trying to use the portal for recording booster doses and this has caused some confusion.

We have included new instructions on the portal to make reporting simpler. These instructions note that the COVID-19 vaccination portal does not contain a data field to record residents and staff who have received a COVID-19 booster in the last 6 months. Please record residents who have had a booster dose in the last 6 months under Question 7 and staff in the third dose data field.

Provider reporting on residents and staff

All aged care providers are required to report on COVID-19 vaccinations via the My Aged Care Service and Support Portal (portal). 

Aged care providers must report when the vaccination status of residents and staff changes.

Residential aged care providers must report on the number of residents who have received: 

  • a single dose only 
  • 2 doses
  • 3 doses (for residents assessed by a health practitioner as being severely immunocompromised)
  • any additional booster doses of a COVID-19 vaccine.

All aged care providers are required to report the number of staff who have received:

  • a single dose only
  • 2 doses 
  • booster dose of a COVID-19 vaccine, as well as any exemptions (if known) to a COVID-19 vaccination.

Updating the My Aged Care Service and Support Portal

See our fact sheet for step-by-step instructions on viewing, adding and updating COVID-19 vaccination data on the portal.

When you enter the portal, you will be able to see previously reported data. If there has been no change since your last report, you don’t need to enter the same data again.

The fields for reporting data on residential, in-home and community aged care staff and resident COVID-19 vaccination status at an outlet level have been de-identified.

Providers with multiple outlets should report against one Outlet ID if operating as one home or report against each outlet ID if operating independently.

Providers can use Question 7 to record residents who have received a COVID-19 booster in the last 6 months. The third dose data field can be used to report staff who have received a booster dose in the last 6 months.

Resources for aged care providers

All providers should: 

  • comply with record-keeping requirements, in line with the Records Principles 2014
  • talk about their record keeping and reporting requirements with residents and workers. 

We have resources to help aged care providers understand how to use the My Aged Care Service and Support Portal to meet their reporting requirements.

Date last updated:

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