Date published: 
28 September 2020
Media event date: 
26 September 2020
Media type: 
Media release
Audience: 
General public

The Victorian Aged Care Response Centre continues to provide the robust response effort required to protect our most vulnerable senior Australians living in aged care from the COVID-19 pandemic.  

  • It’s been almost a month since the number of aged care facilities in Category 1 fell to zero. There were 13 facilities in the Response Centre’s ‘high risk’ category in early August when the Centre first began operating.
  • In addition, there were 119 facilities on the Response Centre’s ‘Category 2’ list of facilities at risk, this has now reduced to 2.
  • The work of the Response Centre has also seen the number of facilities with outbreaks continue to fall.
    • There were 129 facilities with active outbreaks at the peak of the emergency. There are now 56 with outbreaks.
    • The total number of aged care outbreaks since 1 January 2020 is 173.

Daily update

  • There are currently 231 active cases in aged care in Victoria, less than a sixth of the peak of 2075 in August.
  • There have been a cumulative total of 4596 cases in aged care in Victoria.
    • 1962 residents
    • 2020 staff
    • 614 close contacts which are neither staff nor residents of the facility
  • Total number of deaths associated with aged care outbreaks in Victoria is 620.
    • There were 1 aged care related deaths reported today.
  • The Response Centre’s robust infection prevention and control efforts continue to expand across metropolitan and regional facilities:
    • Australian Defence Force (ADF) personnel have visited a total of 589 aged care facilities to date.
    • The Aged Care Quality and Safety Commission has conducted a total of 212 ‘spot checks’ on aged care facilities.
    • Western Health have also provided assistance in prevention measures at 37 aged care facilities.
    • 40 personnel from Australian Medical Assistance Teams (AUSMAT) have completed 174 visits to 80 facilities.
  • 2 National Aged Care Emergency Response (NACER) teams, totalling 11 personnel are currently filling a number of roles across the sector, including nursing, personal care, and cleaning.
  • 6 interstate clinical and support personnel in one team are currently deployed from Western Australia.
  • 101 Residential Aged Care Assistants and Safety Observers have been deployed by the Response Centre to 24 facilities.
  • Regular Zoom meetings are being conducted with staff at aged care facilities to assist with return to work arrangements.

Weekly Update

  • The Response Centre has supported 8 aged care facilities in direct communications with families and primary contacts of residents. This has included 956 outbound calls, and 740 inbound calls since 23 July 2020.
  • To stabilise and strengthen the Victorian aged care workforce during the pandemic, the Commonwealth have funded a surge workforce to assist aged care facility managers with more than 31,000 shifts being filled.
    • 22,339 shifts filled by Recruitment, Consulting and Staffing Association (RCSA) staff.
    • 5768 shifts filled by Healthcare Australia staff.
    • 1898 shifts filled by 96 Mable contractors.
    • 601 roles filled by Aspen Medical staff including Clinical First Responder deployments.
    • 495 shifts filled by 35 HealthX staff.
    • 426 shifts filled by 59 Torrens staff.

The Victorian Aged Care Response Centre is a joint arrangement between the federal and state governments, bringing together more than 80 staff from 22 agencies.

Its priorities are focused on:

  • Care and safety of residents
  • Safety of staff
  • Unifying effort across agencies
  • Rapid identification and prioritisation of outbreaks
  • Rapid response and intervention
  • Prevention of outbreaks
  • Effective communication and engagement
  • Preservation of the health care system

Contact

Victorian Aged Care Response Centre contact

Contact information for the Victorian Aged Care Response Centre.

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