Protecting Older Australians: COVID-19 Update 18 June 2020

What’s new: examples of innovation in aged care services and a reminder – staying up to date with State and Territory directions.

Date published:
Health sector

Today’s edition features examples of innovative ways to support residents’ health and well-being while visitor restrictions are in place.
It also includes a reminder for all aged care providers to continue to keep up to date with their State and Territory directions.
As always, many thanks to you and your teams for your continued support to protect older Australians.

Examples of Innovation in Aged Care Services

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has developed a range of resources for aged care providers to support residents in their care during visitor restrictions. This includes advice and helpful strategies to ensure the ongoing safety of residents and examples of innovative ways to support residents’ health and well-being.

Examples of innovation that have been submitted by aged care providers include animation to explain the reasons for visitor restrictions and reaching out to local communities and schools to encourage them to write to residents.

Reminder - staying up to date with your state and territory directions

Under the 3-Step Plan to a COVIDSafe Australia, each state and territory has mapped out a pathway to move toward COVIDSafe communities in a way that suits their circumstances.

As States and Territories continue to progress through this framework, it is important that you stay up to date with your State and Territory directions. These directions contain current information on access to residential aged care facilities and public gatherings.

The directions are available on the following websites:


Coming Soon

  • Further fact sheet resources

Help us improve

If you would like a response please use the enquiries form instead.