Information for the Aged Care Sector Newsletter Issue 2020/06

In this issue: One day left to stop using AUSkey to log into the My Aged Care portal, Royal Commission into Aged Care Quality and Safety update, PRODA outage 29 March 2020, CHSP financial acquittals, Social and Community Services funding supplementation, CHSP extension and indexation

Date published:
Health sector

One day left to stop using AUSkey to log into the My Aged Care portal

At midnight tonight (Friday 27 March), My Aged Care and 26 other government agencies will no longer be able to support AUSkey and Manage ABN Connections login credentials.

This tile will not be available on the login page and you will not be able to use your AUSkey credentials to log into the Provider and Assessor Portals after midnight.

To ensure your continued access to the My Aged Care portals, please set up myGovID.

If you need assistance contact:

Update: The Royal Commission into Aged Care Quality and Safety

The Royal Commission into Aged Care Quality and Safety has suspended all hearings and workshops until at least the end of May 2020. The Commissioners have emphasised that the health and wellbeing of staff and those engaging with the Royal Commission is critically important, and recognise that meaningful engagement with the sector is essential to the work of the Royal Commission. The Commissioners are considering the implications this decision will have on their continuing work program.

The Commissioners acknowledge the substantial efforts being made by aged care service providers and health services, and their staff, in supporting the needs of older people at this time.

Stay up-to-date with the Royal Commission on their website.

PRODA outage Sunday 29 March 2020

Services Australia advises that on Sunday 29 March 2020 from 8am to 4pm, the PRODA online authentication system will be unavailable. This outage will affect users accessing their new Aged Care Provider Portal.

CHSP financial acquittals

Financial acquittal reports for 2019-20 are due no later than 31 October 2020. To give providers maximum flexibility to manage the impact of COVID-19, funding will be acquitted at the service level, not by service type. Unspent funds identified through the acquittal process for a financial year must be returned to the department.

Providers receiving the 2019-20 growth funding have already been advised their funding is being rolled over to 30 June 2021. Providers will not be required to acquit the 2019-20 growth funding until the end of 2020-21.

Social and Community Services funding supplementation

The Department of Social Services, Social and Community Services (SACS) funding supplement, ceases on 30 June 2021. If your organisation is eligible to receive the SACS wage supplementation, it will be included in your 2020-21 CHSP grant agreement. SACS supplementation in 2021-22 is subject to a decision by Government.

CHSP extension and indexation

Indexation payments were previously paid in one quarterly payment to CHSP providers. From 1 July 2020, indexation will be incorporated into the annual base funding and will be paid over four quarters.

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