Information for the Aged Care Sector Newsletter Issue 2019/04

In this issue: Webinar Reminder, Service Information for the Aged Care Sector Finder and Medication Tool.

Date published:
Health sector

Reminder: Webinar – My Aged Care operational update – 19 March 2019

Topic: An update on My Aged Care operations and system functionality, including key areas of interest for service providers and the assessment workforce.

The webinar will include an overview of aged care measures, including:

  • enhanced service finder functionality and My Aged Care website
  • the introduction of a client journey dashboard
  • new Home Care Pricing legislative requirements

There will also be an update on system changes planned for March 2019.

When: Tuesday 19 March, 2:00 pm — 4:00 pm AEDT

Participants will have the opportunity to ask questions to a panel of representatives from the Department of Health.

The link to the webinar can be accessed via the department's website.

Requirements for entering home care information in the service finder

The department is aware some providers are entering information incorrectly in the My Aged Care service finder.

The issues of concern include:

  • outlet names containing marketing slogans or phone numbers
  • selecting a national or state service delivery area – this is only acceptable if the outlet can provide services to that entire area
  • having multiple outlets servicing the same postcode(s).

The department has issued guidance materials outlining the requirements for entering information in the My Aged Care service finder. Audits have been done to identify providers not complying with the requirements.

It is recommended you review your information in the My Aged Care service finder to see if you need to make any changes to comply with the requirements. The department will take further action as appropriate to ensure this requirement is met.

More information is available in the Managing your home care service information fact sheet.

New tool to monitor medication use

Dementia Training Australia (DTA) has developed a new tool to help residential aged care providers monitor antipsychotic medication use. This comes as the Department of Health updates the new Aged Care Quality Standards to address concerns about use of antipsychotic medications as a form of chemical restraint.

The Antipsychotic Tracking Tool generates audit reports and graphs to show the use of antipsychotics in residential care facilities.

You can download the tool from the DTA website.

Help us improve

If you would like a response please use the enquiries form instead.