Payment and error message and education resources
This is a reminder that the September advance was paid early, on 10 August 2022, to minimise potential financial impacts.
Additionally, please note that as of 11 August 2022, the Aged Care Provider Portal (ACPP) is view-only until 19 August 2022 inclusive.
You will receive the error message below if you attempt to make an update on the ACPP:
Error: There was a problem with your submission. The following error(s) occurred:
User xxxxx is not authorised to use this OData service for update
For more information see Changes to residential aged care claiming
Educational resources for the new Aged Care Payment System now available
Services Australia is upgrading their Aged Care Payment System (ACPS) on 20 August 2022.
To support this upgrade, a number of resources on the NEW ACPS for residential aged care is now available on the Health Professionals Education Resources Gateway.
You will find:
- e-learning modules on the changes
- hints and tips
We encourage you to use these resources to support your understanding of the changes that will be implemented.