Updated advice for ACT and NSW residential aged care facilities

The ACT COVID-19 advice no longer restricts visitors from WA, but geographical areas of risk remain in some greater Sydney and Melbourne local government areas. NSW screening advice has been updated to remove additional measures for mask wearing, visitor numbers and visiting outdoors.

Subscriber announcement
Health sector

Australian Capital Territory

On 17 May 2021, the ACT Chief Health Officer updated ACT COVID-19 advice. Key updates include:

  • The Perth and Peel region local government areas (LGAs) are no longer considered geographical areas of risk in Australia.
  • The geographical areas of risk still includes Greater Sydney LGAs, including Blue Mountains, Central Coast and Wollongong (from 26 April 2021) and Greater Melbourne LGAs (from 5 May 2021).

Visitors are restricted from entering an aged care facility if they have been in a geographical area of risk in the last 14 days. ACT aged care providers can find out more information on the ACT Government website.

New South Wales

On 17 May 2021, the screening advice for residential aged and home care services has been updated. Key updates include:

  • The additional measures for mask wearing, visitor numbers and visiting outdoors in residential care facilities in Greater Sydney have been removed.
  • There has been no further local transmission of COVID-19 in NSW however there are still current close and casual contact locations.
  • COVID-19 vaccinations for staff, visitors and residents of residential aged care facilities should be prioritised.

Visitors must not enter an aged care facility if they have been to any close or casual contact locations in NSW or Interstate places of high concern. NSW aged care providers can find out more information on the NSW Health website.

State and territory aged care COVID-19 information

As the COVID-19 situation can change rapidly, aged care providers are reminded to stay up to date on visitor restrictions, PPE requirements and other measures relating to COVID-19 in aged care, from their relevant state or territory website below:


Aged care providers are asked to ensure they have a sufficient supply of PPE, to use their own supply of PPE first and to request extra supply as and when needed. If you urgently need PPE and cannot source it, please submit an online application. The application will need to be completed for your request to be considered. The Commonwealth is prioritising requests for PPE from the National Medical Stockpile to aged care services that are most in need.

Further information and advice

Please visit the Australian Government Department of Health website for information and resources to assist in preparing and managing a COVID-19 outbreak, including what to do in the first 24 hours of an outbreak in a residential aged care facility.