Update: Improved Payment Arrangements

The department has updated Improved Payment Arrangements (IPA) documents to support the changes being introduced as part of Phase 2, starting on 1 September 2021.

Date published:
Subscriber announcement
Health sector

These updates are available on the department’s website and include a Provider Fact Sheet and Provider Questions and Answers.

The department held an IPA webinar on 7 May 2021 for providers and aged care peak organisations. The live webinar recording has now been replaced with a slide deck.

Educational resources to help you and your staff with the IPA changes will be uploaded in the coming weeks to Services Australia’s Education Resources Gateway.

Additional materials will be uploaded to this website in the coming days and weeks, including a revised Care Recipient Fact Sheet, and Excel calculators. Providers are encouraged to monitor the website.

For more information about IPA, visit the Improved payment arrangements for home care webpage.