Date published: 
20 July 2022
Type: 
Subscriber announcement
Intended audience: 
Health sector

Residential aged care services are required to submit a notification report of a COVID-19 outbreak or exposure via the COVID-19 Support portal.

We have made enhancements to the notification form to streamline reporting by residential aged care services.

The improved form for reporting COVID-19 outbreaks or exposures will be available from today through the My Aged Care Provider Portal.

The enhancements include:

  • reduction in data reporting fields
  • improved navigation and functionality
  • incorporating PPE requests as part of the outbreak notification form
  • a simplified report closure at the end of an outbreak.

Requests for PPE in response to a COVID-19 outbreak will be managed through the outbreak or notification form, and the functionality to request PPE outside of a COVID-19 exposure or outbreak will be removed.

No new data fields have been added to the notification form.

Current outbreak or exposure notifications will automatically transition to the new template.

The updates will upload today between 1:00pm and 2:00pm AEST. Users may experience disruptions to the outbreak and exposure forms during this period.

New resources available

Resources are now available shortly to assist you to transition to the streamlined COVID-19 outbreak or exposure reporting template changes, including:

Please ensure the staff responsible in your service for reporting outbreak or exposure information are made aware of the these resources.

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