Date published: 
14 March 2019
Subscriber announcement
Intended audience: 
Health sector

The department has commissioned AMR to conduct a third wave of research to continue to track how users feel about My Aged Care. The aims of the evaluation are to:

  • measure progress against objectives
  • identify areas for further enhancements/improvements.

A key measure includes both RAS and ACAT assessors' views on the support they receive through the My Aged Care Contact Centre and website to undertake aged care assessments.

We invite assessors to complete the anonymous survey. It takes less than 15 minutes to complete and your responses will not be linked back to you or your organisation.

If you have not already completed the survey, there is still a chance to have your say by Wednesday 20 March 2019. The results will be published later this year.

If you have any questions or concerns about this survey, contact Kylie Sauer on 02 6289 2872 or via email at kylie.sauer [at]