Subscriber announcement
Intended audience: 
Health sector

Urgent reminder for providers: notification of positive COVID-19 cases

All aged care service providers are reminded that you must immediately notify the Australian Government Department of Health of any COVID-19 cases among residents and staff.

Email the Department of Health at agedcareCOVIDcases [at] health.gov.au.

This notification is essential for the activation of Australian Government support including rapid access to PPE from the National Medical Stockpile, case management, surge workforce support and supplementary pathology testing.

This notification to the Department of Health is in addition to notifying your Public Health Unit.

For more information on COVID-19 outbreak preparedness and management, refer to the CDNA National Guidelines.

The Department of Health has also published a checklist for residential aged care providers in First 24 hours – managing COVID-19 in a residential aged care facility.

Aged Care Quality and Safety Commission letter to providers

The Aged Care Quality and Safety Commissioner, Janet Anderson has today written to aged care providers regarding their obligations to implement all necessary steps to mitigate the risks of COVID-19.

The Commission will shortly be undertaking unannounced checks of aged care services to observe infection control practices and ensure that everyone is adhering to safe personal protective equipment (PPE) protocols and infection control arrangements.

The Commission acknowledges the ongoing efforts of all aged care providers during this difficult time.

Read the Commissioner's letter.