CHSP program manual update and grandfathered client data collection reminder

Updated Commonwealth Home Support Programme (CHSP) Manual available now.

Date published:
Subscriber announcement
Health sector

Updated CHSP Manual available now

Updates have been made to the CHSP Manual to incorporate the:

  • extension of Victorian CHSP grant agreements (from 2019 2020)
  • transition to the Aged Care Quality Standards (from 1 July 2019)
  • introduction of the Charter of Aged Care Rights (from 1 July 2019)
  • developments in other areas (e.g. the need to record deceased clients in the My Aged Care online provider portal).

The updated CHSP Manual is effective 1 July 2019 until 30 June 2020.

Data upload window for CHSP grandfathered clients' closes 23 October 2019

The My Aged Care Provider Portal will remain open until 11.59pm 23 October 2019 for CHSP providers to upload the data collection of their grandfathered clients.

The Quick Reference Guide [updated 25 July 2019] is available to help providers upload and submit the data collection in the My Aged Care Provider Portal. For assistance, CHSP providers can contact the My Aged Care provider and assessor helpline on 1800 836 799. The helpline is available Monday to Friday between 8am to 8pm and Saturday from 10am to 2pm.

Detailed information for CHSP providers on the registration of grandfathered clients is available on the department's website.