Aged Care Alert – Upgrade to the Services Australia aged care payment system

Services Australia is upgrading their Aged Care Payment System (ACPS) on 20 August 2022.

The upgrade will support the Australian National Aged Care Classification (AN-ACC) funding model due to commence on 1 October 2022.

To implement the new system, online claiming channels will be view only from 11 – 19 August 2022 inclusive. This means:

• Claims must be lodged by 7 August 2022 to ensure they are processed.
• Events (entry, leave, departure etc) and finalised claims cannot be submitted during the view only period.

To minimise potential financial impacts:

• The August advance will be paid as normal on 1 August 2022
• The September advance will be paid in mid-August 2022.

For more information see Changes to residential aged care claiming (servicesaustralia.gov.au)