Aged Care Alert – Important update – New residential aged care quality indicators

We are supporting quality improvement and better health outcomes for older Australians in residential aged care by introducing additional quality indicators.

Date published:
Subscriber announcement
Health sector

The new quality indicators to be included in the National Aged Care Mandatory Quality Indicator Program (QI Program) are:

  • activities of daily living
  • incontinence care
  • hospitalisation
  • workforce
  • consumer experience
  • quality of life.

Detailed guidance and resources will be available by 1 October 2022 to support residential aged care providers with enhanced monitoring and reporting to drive quality improvement and greater transparency.

Residential aged care providers should collect the new quality indicators as a routine part of quality care, prior to mandatory collection from 1 April 2023 and reporting to the department by 21 July 2023.

The introduction of new quality indicators by July 2023 aligns with recommendations of the Royal Commission into Aged Care Quality and Safety.

Providers will be supported in transitioning to the expanded QI Program with tailored resources and guidance materials. For more information, including the draft QI Program Manual, please visit the QI Program page.