Easy Vaccine Access (EVA) is a simple call-back service to help you book a COVID-19 vaccine. EVA is available every day from 7 am to 10 pm (AEST). All you need to do is send an SMS with 'Hey EVA' to 0481 611 382.
When you message EVA, you will receive a reply asking for your:
- preferred language
- preferred date and time
- best number for a call back.
EVA offers information and advice about COVID-19 vaccines and offers support with:
- choosing your preferred call-back date and time
- locating an appropriate vaccine appointment
- locating a walk-in vaccination clinic
- completing the COVID-19 vaccine booking during the call
- accessing an interpreter
All trained EVA phone agents are equipped with information about other related services that may be available in your state and territory. Find out more about EVA here.
Free phone numbers for support around COVID-19
The National Coronavirus Helpline (1800 020 080) provides information and advice about COVID-19 and COVID-19 vaccines. It also provides support if you or someone you care for has COVID-19. The line operates 24 hours a day, 7 days a week. Aboriginal and Torres Strait Islander people looking for information and advice about COVID-19 or COVID-19 vaccines, can call the National Coronavirus Helpline on 1800 020 080 - option 5.
Also, Aboriginal and Torres Strait Islander people with disability who are worried or concerned about COVID-19, can call the Disability Gateway on 1800 643 787. The Disability Gateway is a free service available Monday to Friday 8am to 8pm (AEST).