Desk reviews of the documents associated with this phase of the GP Super Clinics Program were undertaken by two members of the consultancy team. The documents subject to the desk review were identified and confirmed by the evaluators in conjunction with Department of Health and Ageing staff. These documents included:
- New Directions for Australia’s Health: Delivering GP Super Clinics to Local Communities1
- Building a 21st Century Primary Health Care System: Australia's First National Primary Health Care Strategy 3
- A Healthier Future For All Australians – Final Report of the National Health and Hospitals Reform Commission5
- GP Super Clinics National Program Guide 20082
- GP Super Clinics National Program Guide 201019
- Primary Care Infrastructure Grant Guidelines 201120
- Commonwealth Grant Guidelines: Policies and Principles for Grants Administration 200921
- A random selection of Department of Health and Ageing documents from each of the “rounds” of the Program including examples of:
- Operational Plans
- Project Plans
- Funding Agreements
The assessment tool to be applied to all the documents was developed by the evaluation team. The tool reflected the key elements of the agreed documents. It was developed iteratively between the evaluators in order to ensure it comprehensively addressed all aspects of the documents.
The initial stage of the desk review involved two evaluators independently assessing one set of documents to ensure that the assessment tool was being applied consistently. The separate results of this process were compared to identify areas of inconsistency between the two assessments. Points of difference were identified and discussed until agreement was reached. This process was repeated until consistency in the application of the assessment tool was reached. The assessment tools were then applied to all agreed documents. Within each of these areas further grouping occurred related to areas of full compliance, partial compliance or non-compliance with the elements of the assessment tool.
Interviews with Department of Health and Ageing staff who were involved in the program implementation were undertaken. Interview questions focused on the process of policy implementation. The interviews aimed to complement the information derived from the desk reviews assessment process and to explore the factors impacting on the implementation aspect.