Victorian Aged Care Response Centre contacts
Families and friends of aged care residents in Victoria can contact these organisations and services for support.
You can download a printable list of key contacts for families.
Australian Centre for Grief and Bereavement
This centre provides support for bereaved and grieving Australians. It is an independent, not-for-profit organisation. They are available 9 am to 5 pm AEDT, from Monday to Friday.
Older Persons Advocacy Network (OPAN) contact
Contact OPAN if you need advocacy support for government-subsidised aged care, or you’re a service provider seeking education about aged care rights and responsibilities. Call the number below to connect to the free advocacy service in your state or territory.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.