About the Victorian Aged Care Response Centre

The Victorian Aged Care Response Centre brought together Australian and Victorian Government agencies to manage the response to COVID-19 in residential aged care facilities.

About the Response Centre

The Response Centre was established to tackle the challenge of COVID-19 in Victorian residential aged care facilities through a coordinated effort.

Staff from Australian and Victorian Government agencies have worked together to manage the response to COVID-19 and develop guidance for preventing further outbreaks.

Victorian outbreak commencing Saturday 29 May 2021

Due to the current situation in Victoria, the Response Centre has expanded to:

  • support the residential aged care facilities (RACFs) with an outbreak
  • ensure RACFs near Tier 1 exposure locations have:
    • infection prevention and control measures in place
    • expedited asymptomatic testing for staff 
    • COVID-19 vaccines available to residents and staff who were not previously able to receive a vaccine
  • provide assistance to RACFs where required.

Improving the outbreak response

The Prevention – Outbreak Plan Improvement (POPI) program aims to improve skills and knowledge, and prepare residential aged care facilities (RACFs) to effectively manage a COVID-19 outbreak.

The program is being rolled out through the Response Centre to several metropolitan and regional RACFs. The Outbreak Management Plan – Good Practice Guide forms the basis of this activity.

What the Response Centre has done

The Response Centre has:

  • established and maintained a collaborative response to COVID-19 outbreaks in Victorian aged care facilities
  • coordinated a rapid response to COVID-19 outbreaks in Victorian aged care facilities
  • worked with the approved aged care providers to prevent further outbreaks
  • improved communication with family members of people living in Victorian aged care facilities where there are have cases of COVID-19
  • worked with Victorian aged care providers to manage and allocate staff in aged care facilities.

Who has been involved

The Response Centre has been led by an executive team, including clinical and operational leads, supported by staff from:

They have worked with stakeholder and peak bodies, including:

Learn more

Read the Response Centre's latest media releases and transcripts.

Last updated: 
3 June 2021

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