Home Care Packages subsidy

The Australian Government pays approved providers a subsidy on behalf of each person receiving government-subsidised home care. The subsidy includes a basic subsidy amount and any supplements. We subtract any reductions that apply.

Who is the subsidy for?

The Australian Government pays a subsidy to approved providers for each person receiving government-subsidised home care.

You can claim the subsidy for a person if we have assigned them a Home Care Package through the national priority system.

Calculating the subsidy

To work out the daily subsidy amount for a person receiving home care, we:  

  • start with the basic subsidy
  • add any primary supplements
  • subtract any reductions
  • add any other supplements

We base this on the claim form you submit. We add the daily subsidy amounts to get the monthly subsidy amount.

Basic subsidy

The basic subsidy rate depends on the package level — it increases for higher levels.

View the daily basic subsidy rates in the Schedule of Subsidies and Supplements.

Supplements

Primary and other supplements provide extra funding for specific care needs. For some supplements, we automatically check eligibility for you. For others, you need to apply.

View the daily supplement rates in the Schedule of Subsidies and Supplements.

Reductions

The reductions that apply to home care are the care subsidy reduction and the compensation payment reduction.

How to claim

You must submit a claim form every month to Services Australia. You can do this through aged care online claiming.

Include each person you’re claiming for and the supplements or reductions that apply.

Services Australia checks all claims to make sure they’re for people who have been assigned a Home Care Package.

Subsidy payments

You will get advance payment in the first few days of each month. Services Australia​​​​​​​ estimates the payment amount based on past payments.

When Services Australia​​​​​​​​​​​​​​ gets a claim form, they check the advance payment against the form. If needed, they will either:

  • make an extra payment in the following month
  • reduce the following month’s payment

Services Australia​​​​​​​​​​​​​​ may deduct other amounts from the payment, such as to recover overpayments.

Who decides the subsidy rates?

The Department of Health decides the basic subsidy and supplement rates on behalf of the Australian Government.

When can the subsidy vary?

Subsidy rate changes

Subsidy and supplement rates are indexed every year on 1 July. View the current rates in the Schedule of Subsidies and Supplements.

Temporary leave

If a person takes leave from home care, their subsidy may decrease. It depends on how many days of leave they take.

To find out more, go to temporary leave from Home Care Packages.

Contact

Aged care subsidies and supplements contact

Email us if you have questions about aged care subsidies or supplements for approved providers.

subsidiesandsupplements [at] health.gov.au

View contact

Last updated: 
22 January 2020
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