Resources for aged care assessors
A list of resources — including guides, fact sheets and other publications — for aged care assessors.
Managing your Home Care Package service information in the My Aged Care ‘Find a Provider’ tool
24 June 2022GuidelineThis document provides information for Home Care Packages Program service providers on the requirements for managing service information in the My Aged Care ‘Find a Provider’ tool.
Part of a collection: My Aged Care – Service and Support Portal ResourcesMy Aged Care Quick Reference Guide 7 – Completing a support plan and support plan review (RAS)
24 June 2022GuidelineThis guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 4 – Navigating and updating the client record (RAS)
24 June 2022GuidelineThis guide explains to Regional Assessment Services (RAS) assessors how to find and update various details in My Aged Care client records, using the Assessor Portal.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 2 – Registering representatives and adding relationships (RAS)
24 June 2022GuidelineThis guide explains to Regional Assessment Services (RAS) assessors how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 1 – Registering clients and facilitating referrals for assessment (RAS)
24 June 2022GuidelineThis guide explains to assessors how to register clients and have those clients referred for assessment in My Aged Care.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 7 – Completing a support plan and support plan review (ACAT)
24 June 2022GuidelineThis guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 4 – Navigating and updating the client record (ACAT)
24 June 2022GuidelineThis guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 2 – Registering representatives and adding relationships (ACAT)
24 June 2022GuidelineThis guide explains to Aged Care Assessment Teams (ACAT) how to register a person or organisation in the older person's support network to speak on their behalf, and how to add support relationships in My Aged Care.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care Quick Reference Guide 1 – Registering and self-referring clients (ACAT)
24 June 2022GuidelineThis guide explains to Aged Care Assessment Teams (ACAT) how to register and self-refer clients for assessments in My Aged Care.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care – Client summary tab
24 June 2022Fact sheetThis fact sheet explains the benefits of the client summary tab in the My Aged Care client record.
Part of a collection: My Aged Care – Assessor Portal Resources, My Aged Care – Service and Support Portal ResourcesmyAssessor app – sideloading files
23 June 2022App or toolAged care assessment organisations can distribute the myAssessor installation files so their staff can manually install (sideload) the myAssessor app on a Windows 8+ device.
Australian National Aged Care Classification (AN-ACC) app – sideloading files
23 June 2022App or toolAged care assessment organisations can distribute the Australian National Aged Care Classification (AN-ACC) installation files so their staff can manually install (sideload) the AN-ACC app on a Windows 8+ device.
Confirming Authorised Representatives in My Aged Care
21 December 2021Fact sheetThis fact sheet is for Regional Assessment Services (RAS) and Aged Care Assessment Team (ACAT) assessors. It guides assessors on the requirements and steps to confirm authorised representatives for clients within the My Aged Care Portal.
Part of a collection: My Aged Care – Assessor Portal ResourcesMy Aged Care Assessment Manual
10 December 2021GuidelineThis manual is for Regional Assessment Services (RAS) and Aged Care Assessment Teams (ACAT). It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
Part of a collection: My Aged Care – Assessor Portal ResourcesMy Aged Care Quick Reference Guide 12 – Nominating an Aged Care Assessment Team (ACAT) Delegate
15 October 2021GuidelineThis guide explains how assessors can apply to become delegates in the My Aged Care assessor portal, and how team leaders can action or initiate a request.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packSummary of My Aged Care System Changes – October 2021
15 October 2021ReportThis document outlines the key My Aged Care system changes to be introduced as apart of the Release 23.
Part of a collection: Summaries of My Aged Care System ChangesRegional Assessment Service organisations by state and territory and region
28 September 2021Fact sheetA list of organisations that provide home support assessments for aged care in Australia.
My Aged Care Quick Reference Guide 3 – Managing Referrals for Assessment and Support Plan Reviews (ACAT)
5 July 2021GuidelineThis guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packLogging in to the My Aged Care Portals using VANguard FAS
28 June 2021GuidelineThis user guide explains how My Aged Care users who only need to have access to a single portal – assessor or service provider – can access it.
Part of a collection: My Aged Care – Assessor Portal Resources, My Aged Care – Service and Support Portal ResourcesMy Aged Care Quick Reference Guide 6 – Accessing and Completing an Assessment in the Assessor Portal (ACAT)
30 March 2021GuidelineThis guide helps assessors access and complete an assessment in the My Aged Care assessor portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information packMy Aged Care – Sideloading of apps for myAssessor and AN-ACC
26 March 2021GuidelineThis document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.
Part of a collection: My Aged Care – Assessor Portal ResourcesAustralian National Aged Care Classification (AN-ACC) app
26 March 2021App or toolAged care assessors can use this app to conduct residential aged care funding assessments as part of scheduled visits at Australian Government–funded residential aged care facilities.
My Aged Care Assessor Portal – Organisation Administrator User Guide
26 March 2021GuidelineThis guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.
Part of a collection: My Aged Care – Assessor Portal ResourcesMy Aged Care Quick Reference Guide 3 – Managing Referrals for Assessment and Support Plan Reviews (RAS)
25 March 2021GuidelineThis guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.
Part of a collection: My Aged Care – Regional Assessment Services information packMy Aged Care Quick Reference Guide 9 – Tasks and Notifications (ACAT)
25 March 2021GuidelineThis guide helps assessors understand and use the tasks and notifications feature of the My Aged Care assessor portal.
Part of a collection: My Aged Care – Aged Care Assessment Teams information pack