Resources for aged care assessors

This user guide gives My Aged Care assessors instructions on how to use the myAssessor app.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This document lists and defines key terms used in My Aged Care to help assessors and service providers.

This guide helps assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider in the My Aged Care assessor portal.

This guide helps assessors refer older Australians to aged care services in the My Aged Care assessor portal, including the Commonwealth Home Support Programme and Multi-Purpose Services.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This document gives instructions for assessors to create an account and log in to the My Aged Care assessor portal using myGovID.

This guide explains to assessors how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

This guide explains to My Aged Care team leaders how to accept, reject, assign, un-assign and re-assign referrals to individual assessors, as well as how to transfer referrals between organisations.

This guide explains to Aged Care Assessment Teams (ACAT) how to register a representative to speak on an older person’s behalf, and how to add relationships in My Aged Care.

These guidelines help Aged Care Assessment Teams (ACAT) to assess younger people seeking aged care services during the National Disability Insurance Scheme (NDIS) roll out.

This fact sheet explains how My Aged Care user should prepare for the phasing out of AUSkey at the end of March 2020.

This user guide is for Aged Care Assessment Teams (ACAT). It describes and explains how to use the ACAT Guidance Framework.

This guidance is for Aged Care Assessment Teams (ACAT). It informs and supports their decision making when recommending a high priority for a Home Care Package.

This strategy outlines the training that is needed to use My Aged Care. It describes the various training roles and responsibilities for the My Aged Care Screening and Assessment Workforce, Registered Training Organisations and the Department of Health.

This user guide explains how My Aged Care users who only need to have access to a single portal — assessor or service provider — can access it.

This document gives instructions for assessors to create an account and log in My Aged Care using AUSkey.

Health professionals, general practitioners and assessors who are unable to use the online form can use this form to refer patients to Australian Government-subsidised aged care by fax.

This guide helps assessors and service providers find and update various details in My Aged Care client records.

This guide helps assessors access and complete an assessment in the My Aged Care assessor portal.

This guide helps assessors complete support plans and support plan reviews in the My Aged Care assessor portal.

This guide helps assessors access and complete an assessment in the My Aged Care assessor portal.