Supporting people experiencing hearing loss

There are resources available if you suspect someone in your life is experiencing hearing loss, whether that be your family, friend or employee.

Tips for talking to people with hearing loss

To improve communication with a person with hearing loss, you can:

  • attract their attention before starting a conversation
  • face them when you speak
  • reduce any background noise or try to find a quieter place to have a conversation
  • speak slowly and clearly
  • use visual cues and gestures
  • be patient
  • ask the person what helps them.

For more information, download Tips for talking to people with hearing loss.

Help to translate spoken language

There are free services that can help to translate:

  • spoken language to text

  • text to spoken language.


This free speech captioning app is available on Apple devices.

Access Hub

Access Hub provides information about communication options available for people who are d/Deaf, hard of hearing and/or have a speech communication difficulty. It also provides information and access to the National Relay Service (NRS).

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