Supporting the aged care sector

We are supporting the aged care sector to grow and upskill a workforce that best meets the changing needs of senior Australians.

Aged Care Workforce Industry Council and the Aged Care Workforce Strategy

Australia’s aged care workforce strategy, A Matter of Care, sets out 14 strategic actions. These aim to change attitudes to caring and attract and retain a skilled aged care workforce. The strategic actions will support the workforce to meet aged care needs now and into the future.

Workforce reform is a shared responsibility across the sector and government. The Aged Care Workforce Industry Council (Council), together with industry, is overseeing and coordinating implementation of the strategy.

The Council is supporting the workforce to deliver on the community’s high expectations for the aged care sector – that all senior Australians have access to high quality aged care. To achieve this, the Council is progressing work on several strategic actions from A Matter of Care. This includes developing practical tools and resources.

Rural Locum Assistance Program

The Rural Locum Assistance Program (Rural LAP) is expanding. This will assist rural and regional aged care providers impacted by high staff turnover or sudden departure of personnel. The program provides temporary surge workforce to providers while recruitment occurs. There are also incentives for permanent placements.

Workforce Advisory Service

Aged care providers can use the free, independent and confidential Workforce Advisory Service to improve workforce planning. This service is provided by PwC.  

Centre for Growth and Translational Research

Flinders University has established the Centre for Growth and Translational Research as a collaborative aged care hub. Building on A Matter of Care recommendations, it will support innovation to increase workforce capacity and capability.

Improved data collection and sharing

The 2020 Aged Care Workforce Census provides important information about the aged care workforce. Aged care providers can access this data from the Australian Institute of Health and Welfare’s Aged Care Workforce Census interactive online dashboard.

Providers can also make a customised data request through the GEN Aged Care data website.

The Aged Care Workforce Industry Council and BPA Analytics are collecting aged care workforce data. The Council’s Workforce Narrative outlines 12 insights from data collected from over 109,000 aged care workers.

Download the fact sheet on supporting the aged care sector.

Check out the Aged Care Workforce Action Plan 2022 – 2025. It outlines the Australian Government’s actions to grow, skill and enable an aged care workforce that delivers safe, high quality care that puts senior Australians first.

Last updated: 
20 May 2022

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