Contacts
Contact details for individuals, groups, organisations and services relating to Health.
Search or filter this list to find specific contacts. To make a general enquiry, provide feedback or make a complaint see how to contact us.
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Department of HealthContact information for the Aged Care Approvals Round (ACAR)
acar [at] health.gov.au![]()
Department of HealthPlease email us if you have any questions about aged care assessment arrangements.
singleagedcareassessment [at] health.gov.au![]()
Department of HealthContact us for more information about consumer experience interviews and reports.
ACCER [at] Health.gov.au![]()
Committee or groupContact us for more information about or questions on the Council of Elders.
councilofelders [at] health.gov.au![Aged Care COVID-19 Grief and Bereavement Service]()
ServiceContact the Aged Care COVID-19 Grief and Bereavement Service for free support for those affected by COVID-19 in the aged care sector. They are available 9 am to 5 pm AEDT, from Monday to Friday. This service is operated by the Australian Centre for Grief and Bereavement.
covidagedcare [at] grief.org.au![]()
Department of HealthContact us if you have any general enquiries about aged care. You can also use this email address to submit aged care speaker request forms.
agedcareenquiries [at] health.gov.au![]()
Department of HealthContact us for more information about Financial Monitoring and Business Assistance.
ACFM [at] health.gov.au![]()
Committee or groupEmail us if you have any questions about ACFA.
acfa.secretariat [at] health.gov.au![]()
Department of HealthContact us for general policy and program enquiries about the Aged Care Funding Instrument (ACFI).
acfi [at] health.gov.au![]()
Department of HealthEmail us to find out about ACFI reconsiderations.
ACFI.Recons [at] health.gov.au![]()
Department of HealthEmail us if you have questions about the Australian National Aged Care Classification (AN-ACC).
ACFR [at] health.gov.au![]()
Department of HealthEmail us for information if you have questions about aged care grants.
aged_care_grant [at] health.gov.au![]()
Department of HealthEmail us if you have questions on refunding residential aged care fees and refundable deposits.
prudential [at] health.gov.au![]()
Department of Health Portfolio AgencyThe Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
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Department of HealthEmail us if you have any questions about the changes to in home aged care.
careathome [at] health.gov.au![]()
Committee or groupEmail us if you have any questions about the Aged Care Sector Committee.
agedcaresectorcommittee [at] health.gov.au![]()
Department of HealthContact us with any questions about our aged care sector announcements and newsletters.
agedcarecomms [at] health.gov.au![]()
Department of Health state or territory officeAged care service providers can call the Australian Government Department of Health in their state or territory if they need help to find vacancies or resources to manage an emergency. These numbers are monitored at all times.
Victoria / TasmaniaNew South Wales / Australian Capital TerritorySouth AustraliaQueenslandWestern AustraliaNorthern Territory![]()
Department of HealthEmail us if you have questions about aged care subsidies or supplements for approved providers.
subsidiesandsupplements [at] health.gov.au![Aged Care Workforce Industry Council logo]()
OrganisationThe Aged Care Workforce Industry Council works with industry and government to implement the recommendations of the Aged Care Workforce Strategy. Contact them with questions about this work.
contact [at] acwic.com.au![]()
Department of HealthContact the aged care workforce programs team for aged care program enquiries.
ACWorkforcePrograms [at] health.gov.au![]()
Department of HealthOur aged care engagement hub helps you stay up to date with aged care reforms and have your say on issues related to aged care.
agedcareenquiries [at] health.gov.au![]()
Department of HealthEmail us if you have questions about diversity in ageing, Partners in Culturally Appropriate Care (PICAC), the Aged Care Diversity Framework or the Specialisation Verification Framework.
ageing.and.diversity [at] health.gov.au![Contact placeholder]()
ServiceAuslan Connections is funded by the Department of Health to provide sign language interpreting services to service providers.
PhoneSMS textinterpreter.bookings [at] deafservices.org.au![Australian Centre for Grief and Bereavement]()
OrganisationThis centre provides support for bereaved and grieving Australians. It is an independent, not-for-profit organisation. They are available 9 am to 5 pm AEDT, from Monday to Friday.
Freecall (Australia wide)
