National Coronavirus Helpline
For information about COVID-19 and vaccines call 1800 020 080. This line operates 24 hours a day, 7 days a week with additional options for priority groups.
Services
- Aged and disability care workers – option 4
- Aboriginal and/or Torres Strait Islander peoples – option 5
- People with disability, their carers, family and friends – option 5
- Interpreting services – option 8
To book a COVID-19 vaccine appointment, use the COVID-19 Vaccine Clinic Finder.
The helpline can assist you to locate a vaccine clinic and provide you with contact information to make a booking. Note: call takers cannot make a booking on your behalf.
The line operates 24 hours a day, 7 days a week.
For questions and troubleshooting the COVIDSafe app, we recommend you try our online COVIDSafe help first.