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Services

  • Aged and disability care workers – option 4
  • Aboriginal and/or Torres Strait Islander peoples – option 5
  • People with disability, their carers, family and friends – option 5
  • Translation services – option 5

To book a COVID-19 vaccine appointment, use the COVID-19 Vaccine Eligibility Checker.

The helpline can assist you to locate a vaccine clinic and provide you with contact information to make a booking. Note: call takers cannot make a booking on your behalf.

The line operates 24 hours a day, 7 days a week.

For questions and troubleshooting the COVIDSafe app, we recommend you try our online COVIDSafe help first.

Contact type: 
Department of Health
Telephone: