Concept of Operations: Relating to the introduction of a Personally Controlled Electronic Health Record System
The PCEHR System will be delivered by a single PCEHR System Operator, who will be required to manage the various channels, core services, National Repositories Service and operational aspects of the system. Participants accessing the PCEHR System will be supported by a range of services around change and adoption. The system as a whole will be subject to a common form of governance and assurance.
Governance, assurance and the PCEHR System Operator are described below. Related topics around program management and the role of partners, such as NEHTA, Department of Human Services, Change and Adoption, Benefits and Evaluation are discussed in Sections 8 and 9.