Open Disclosure Resources

Open disclosure if things go wrong in health care

This is a brochure designed for patients who are entering health services. It provides general information on the low risk of harm from health care and a general outline of what you can expect if unintended harm occurs as a result of the care you receive.

Open disclosure if things go wrong in health care: A guide for patients

A high resolution PDF version suitable for printing is available.

An InDesign version is also available for professional printing along with printing instructions.

Open disclosure of things that go wrong in health care

This booklet is designed for patients and their carers or family who are participating in open disclosure. It provides advice on what to expect from open disclosure, space to take notes at open disclosure meetings and information on obtaining further information.

Open disclosure of things that go wrong in health care: A booklet for patients beginning an open disclosure process

A high resolution PDF version suitable for printing is available.

An InDesign version is also available for professional printing along with printing instructions

Open Disclosure Manager Handbook

This handbook is designed to assist health service managers implement the Open Disclosure Standard in their facility. It describes the background to open disclosure, some of the challenges of implementing open disclosure and insights into successful implementation.

Open Disclosure Manager Handbook: A handbook for hospital managers to assist with the implementation of the Open Disclosure Standard

A high resolution PDF version suitable for printing is available.

An InDesign version is also available for professional printing along with printing instructions

A factsheet and frequently asked questions about open disclosure

Answers to frequently asked questions about open disclosure are provided in the Open Disclosure Fact Sheet (PDF 300 KB).

Education module on adverse events in general practice

Regaining trust after an adverse event - An education module on managing adverse events in general practice

The Australian Commission on Safety and Quality in Health Care funded the Royal Australian College of General Practitioners to develop an adverse events education package to assist practice teams to respond and improve the capacity of the team to openly communicate with patients following an incident or adverse event.

Open Disclosure resources developed by the former Australian Council for Safety and Quality in Health Care

The former Australian Council for Safety and Quality in Health Care produced a suite of resources on Open Disclosure. Please note that these have not been updated since their publication in 2003.